13 Posts

3953

April 23rd, 2021 15:00

Issue with Network card R820 server

Hello. I'm trying to install my network card. It doesn't seem on the devices manager. When the server is booting it show. Nic1: disabled, management shared NIC: enabled. And the card doesn't show like on. Please someone know what is happening? 

6 Operator

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3K Posts

April 25th, 2021 20:00

This message generally shown when Integrated NIC is disabled. Can you share picture of BIOS -> Integrated Devices screen so that we can check various BIOS settings.

6 Operator

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3K Posts

April 23rd, 2021 19:00

Is this integrated NIC card or PCIe network card? Can you check on BIOS whether integrated slot of PCIe slot is disabled?

13 Posts

April 23rd, 2021 20:00

Thank you. Dell G8RPD Broadcom 57800-T Quad-Port 10/1GB Base-T Daughter Card

6 Operator

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3K Posts

April 24th, 2021 02:00

Can you go to BIOS and check whether "Integrated Network Card 1" is disabled under "Integrated Devices" section?

13 Posts

April 24th, 2021 10:00

Thank you. Yes it enables. Maybe can be the driver on server2012 r2

6 Operator

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3K Posts

April 24th, 2021 23:00

Can you share picture of error message shown during server booting?

13 Posts

April 25th, 2021 08:00

20210425_112137.jpg

13 Posts

April 25th, 2021 10:00

The OS doesn't detect the network card. So, I can't update the drivers

Moderator

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5.4K Posts

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37 Points

April 25th, 2021 17:00

Hello thanks for choosing Dell. It seems like you might need BIOS and drac firmware update because it doesn’t look like your newly added NIC doesn’t appear on BIOS.

13 Posts

April 25th, 2021 18:00

Thank you. Can you tell me where and how I can get the upgrade?

6 Operator

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3K Posts

April 25th, 2021 20:00

Moderator

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5.4K Posts

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37 Points

April 25th, 2021 20:00

Hi, would you take a look at this?

https://dell.to/3dNZLVZ

 

6 Operator

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3K Posts

April 25th, 2021 21:00

above picture is from Life Cycle Controller UI. Can you press F2 during boot and selection BIOS option when System Setup screen loads. In BIOS screen you will see a section called "Integrated Devices" where you can find the setting to enable/disable integrated NIC.

13 Posts

April 25th, 2021 21:00

20210425_235023.jpg

 it doesn't detect the NIC card

13 Posts

April 25th, 2021 22:00

20210426_010339.jpg

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