Hi Robert,

Thank you for your reply,

I do my best to answer your question,

I suppose that you have only 2 memory risers populated

Unfortunatly I dont know because this server is in a data center and I cannot look in to the hardware.

if you like I can send you the service tag of the server, server has default factory config, since we bought the server we did add some harddrive to the server.

So if I undertood you correctly we cannot mix Dual Rank memories with Quad Rank memory  and also we cannot use the 8 GB with our current 16 GB memeory right?

Now to achieve adding extra128gb memory because we cannot get the 16gb memory what should we do?

Thanks

Hi Robert,

Thaks for your update,

This is our service tag:<ADMIN NOTE: Service tag removed per privacy policy>, let me know if you need more info.

Thanks

Hi Robert,

Tahnk you for the update,

LAst week I sent you the service tag, please let us know which memory can we buy to upgrade our server's memeory.

Thanks

Hello Robert,

Do you have any update? we really need those memeories.

Thanks

I already done that, and in my pervious post mentioned it.

I will send it one more time