Solved!
Go to SolutionMissing CPU 2 error
Hi, I have a problem with dell R650xs, the server has 1 processor installed, but the error HWC8010: the system configuration check operation resulted in the following issue: config missing: CPU 2
Why does this error occur? and the 4 network adapter in riser 2 does not detect, it only has 2 network adapter on board
Thank you in advance
955
0
Posted August 15th, 2022 00:00
this is when i run diagnostics
could it be motherboard problem?
942
0
Posted August 15th, 2022 03:00
Did you remove the CPU 2 recently and this message seen after that? This config (Riser 2) need both CPU to work. You can refer below link for details on riser and CPU where it is connected. As CPU 2 is not available anything connected to Riser 2 will not be visible.
HWC8010 message is shown as this config needs CPU2. You can refer below post for details
941
0
Posted August 15th, 2022 03:00
- nope, i did not install cpu 2 in the server, is it because i put riser 2 and did not install the cpu, that trigger the error code?
939
0
Posted August 15th, 2022 07:00
Yes that is correct. Second riser need 2nd CPU to be installed
936
0
Posted August 15th, 2022 16:00
ooh, that means, if we install riser 2, it will search for cpu 2 right? okay thanks a lot
DELL-Young E
Moderator
•
5421 Posts
•
37 Points
930
0
Posted August 15th, 2022 21:00
That's correct!
Social Media and Communities Professional
Dell Technologies | Enterprise Support Services
#IWork4Dell
Did I answer your query? Please click on ‘Mark as Accepted Answer’. ‘Thumbs up’ the posts you like!