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March 6th, 2006 18:00

Parts Pricing

I work for a company that does a great deal of repair work on Dell computers.  When the computers are in warranty I have no problems getting the replacement parts I need.  The problem I am having is with out of warranty computers.  I am required to provide the prices for any replacement part I want ordered.  I do not have the time to sit on the phone with a customer service rep everytime I need a price, which is becoming more often.  Is there any way I can get a parts list with prices for the Power Edge line, specifically the 2400, 2500, 2600 and 2800, and the Optiplex GX520.  This list would make it possible for me to take the time I am wasting talking on the phone, and actually get some work done.
 
Please consider this request seriously, I need the this list desperately.
 
Thank you
Ed Wilcox

718 Posts

March 7th, 2006 08:00

I understand your dilemna being in a similar situation however the company I work for
has built up quite a network of suppliers for after-warranty purchases of Dell parts.
We mainly purchase complete systems to support our customer base but also purchase parts
to spec as the need arises.
 
Depending on your location there are several suppliers that can assist you.
Notably in the US  Impact Computers and Focus Technology
 

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