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mpetrucci

4 Posts

6101

August 25th, 2004 12:00

PE2600, Memory Error, Proset Error

Last week my e-mail server (PE2600, Win2K)  blue screen'd with:

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Hardware Malfunction

Call you hardware vendor for support.

NMI: Parity Check/Memory Parity error

The system has halted

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I contacted Dell support and support "determined" problem was with system board using onboard NIC and additional Intel NIC (Pro/1000XT). Dell Engineer came out to replace both and left before checking system was working properly.

I am/was using Intel ProSet to team NICs but now I receive various errors in event log.

1. Can anyone confirm blue screen error message could be related to NICs and nothing to do with memory?

2. How do I uninstall Intel ProSet for Wired connections? I can not uninstall using add remove programs. I get the following error, "The windows installer service could not be accessed. Contact your support personnel to verify that the windows installer service is properly registered"

3. I was not here when engineer replaced components. The engineer did not remove teaming prior to replacing equipment. Can this cause problems?

4. I can not get to NIC properties unless I startup in Safe mode w/Network Support. System does not display anything related to network properties and it does not hang.

 

Any thoughts?

shuttlewood

1 Message

September 20th, 2004 12:00

We had a small system in one building using 100 mbit AT2450 nic's and as part of an upgrade moved this system to another building and replaced all the nic's (servers and workstations) with Intel Pro/1000f 1 gbit nic's. Within minutes of the system being up and running the servers were crashing with the same error message. The system had been running fine for months before the new nic's were installed. Definitely the nic was the problem and not memory. Our h/w people had a look and found they had put what was a 128kb nic in a 64kb slot (? - I'm software!). When the nic was moved to a different slot (a 128 one) the system then worked fine! Hope it helps!!

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