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2 Intern

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56 Posts

1462

March 7th, 2017 13:00

PERC 5e controller battery replacement

Hi, we have a PE 2950 server with Perc 5e controllers. I replaced the controller battery with a new one but its showing up as missing. I left the server plugged into power on for about 30 minutes.Then I powered the sever on. Still no change.Is there a

# /opt/dell/srvadmin/bin/omconfig storage battery action=startlearn controller=1 battery=0
Operation not supported. Read, action=startlearn
Refer to the documentation for more information.

I am just wondering is it a failing controller card or just a bad battery. Is there a diagnostic test to check the controller?


Controller PERC 5/E Adapter (Slot 2)
ID                  : 0
Status              : Non-Critical
Name                : Battery 0
State               : Missing
Recharge Count      : Not Applicable
Max Recharge Count  : Not Applicable
Learn State         : Not Applicable
Next Learn Time     : Not Applicable
Maximum Learn Delay : Not Applicable

2 Intern

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56 Posts

March 8th, 2017 13:00

I tried that today. I even replaced with new batteries I had and left server plugged into power and powered off for about 8 hours. Powered server on and still no luck with batteries. Status is below.


Controller PERC 5/i Integrated (Slot Embedded)
ID                  : 0
Status              : Critical
Name                : Battery 0
State               : Failed
Recharge Count      : Not Applicable
Max Recharge Count  : Not Applicable
Learn State         : Idle
Next Learn Time     : 90 days 4 hours
Maximum Learn Delay : 7 days 0 hours

Controller PERC 5/E Adapter (Slot 2)
ID                  : 0
Status              : Non-Critical
Name                : Battery 0
State               : Missing
Recharge Count      : Not Applicable
Max Recharge Count  : Not Applicable
Learn State         : Idle
Next Learn Time     : 0 hours
Maximum Learn Delay : 7 days 0 hours


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