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September 4th, 2020 17:00
Perc h700 - Controller Status = Needs Attention
I have an old Dell server that has a PERC h700 controller. When I run perccli /c0 show all I get the following output that shows Controller Status = Needs Attention (See Below the bolded/underlined). This server has started randomly rebooting and I thought it might be a drive issue but from below output I cannot see what is needing attention. Any suggestions?
======================
Generating detailed summary of the adapter, it may take a while to complete.
Controller = 0
Status = Success
Description = None
Basics :
======
Controller = 0
Model = PERC H700 Integrated
Serial Number = 01R00D2
Current Controller Date/Time = 09/04/2020, 19:00:33
Current System Date/time = 09/04/2020, 19:00:36
SAS Address = 5a4badb02581d500
PCI Address = 00:03:00:00
Mfg Date = 01/28/10
Rework Date = 01/28/10
Revision No = A00
Version :
=======
Firmware Package Build = 12.0.1-0083
Firmware Version = 2.0.03-0729
Bios Version = 3.09.00
Preboot CLI Version = 02.00-013:#%00008
Ctrl-R Version = 2.00-0024
NVDATA Version = 2.02.0037
Boot Block Version = 2.00.00.00-0018
Bootloader Version = 01.250.04.219
Driver Name = percsas2.sys
Driver Version = 4.17.2.64
Bus :
===
Vendor Id = 0x1000
Device Id = 0x79
SubVendor Id = 0x1028
SubDevice Id = 0x1F17
Host Interface = PCI-E
Device Interface = SAS-6G
Bus Number = 3
Device Number = 0
Function Number = 0
Pending Images in Flash :
=======================
Image name = No pending images
Status :
======
Controller Status = Needs Attention
Memory Correctable Errors = 0
Memory Uncorrectable Errors = 0
ECC Bucket Count = 0
Any Offline VD Cache Preserved = No
BBU Status = 3072
PD Firmware Download in progress = No
Lock Key Assigned = No
Failed to get lock key on bootup = No
Lock key has not been backed up = No
Bios was not detected during boot = No
Controller must be rebooted to complete security operation = No
A rollback operation is in progress = No
At least one PFK exists in NVRAM = No
SSC Policy is WB = No
Controller has booted into safe mode = No
Supported Adapter Operations :
============================
Rebuild Rate = Yes
CC Rate = Yes
BGI Rate = Yes
Reconstruct Rate = Yes
Patrol Read Rate = Yes
Alarm Control = Yes
Cluster Support = No
BBU = Yes
Spanning = Yes
Dedicated Hot Spare = Yes
Revertible Hot Spares = Yes
Foreign Config Import = Yes
Self Diagnostic = Yes
Allow Mixed Redundancy on Array = No
Global Hot Spares = Yes
Deny SCSI Passthrough = No
Deny SMP Passthrough = No
Deny STP Passthrough = No
Support more than 8 Phys = Yes
FW and Event Time in GMT = No
Support Enhanced Foreign Import = Yes
Support Enclosure Enumeration = Yes
Support Allowed Operations = Yes
Abort CC on Error = Yes
Support Multipath = Yes
Support Odd & Even Drive count in RAID1E = No
Support Security = Yes
Support Config Page Model = Yes
Support the OCE without adding drives = No
Support EKM = No
Snapshot Enabled = No
Support PFK = No
Support PI = No
Support Ld BBM Info = No
Support Shield State = No
Block SSD Write Disk Cache Change = No
Support Suspend Resume BG ops = No
Support Emergency Spares = No
Support Set Link Speed = No
Support Boot Time PFK Change = No
Support JBOD = No
Disable Online PFK Change = No
Support Perf Tuning = No
Support SSD PatrolRead = No
Real Time Scheduler = No
Support Reset Now = No
Support Emulated Drives = No
Headless Mode = No
Dedicated HotSpares Limited = No
Point In Time Progress = No
Extended LD = No
Boot Volume Supported = No
Support Uneven span = No
Support Config Auto Balance = No
Support Maintenance Mode = No
Support Diagnostic results = No
Support Ext Enclosure = No
Support Sesmonitoring = No
Support SecurityonJBOD = No
Support ForceFlash = No
Support DisableImmediateIO = No
Support LargeIOSupport = No
Support DrvActivityLEDSetting = No
Support FlushWriteVerify = No
Support CPLDUpdate = No
Support ForceTo512e = No
Support discardCacheDuringLDDelete = No
Support JBOD Write cache = No
Support Large QD Support = No
Support Ctrl Info Extended = No
Support IButton less = No
Support AES Encryption Algorithm = No
Support Encrypted MFC = No
Supported PD Operations :
=======================
Force Online = Yes
Force Offline = Yes
Force Rebuild = Yes
Deny Force Failed = No
Deny Force Good/Bad = No
Deny Missing Replace = No
Deny Clear = No
Deny Locate = No
Support Power State = Yes
Set Power State For Cfg = Yes
Support T10 Power State = No
Support Temperature = No
NCQ = No
Support Max Rate SATA = No
Supported VD Operations :
=======================
Read Policy = Yes
Write Policy = Yes
IO Policy = Yes
Access Policy = Yes
Disk Cache Policy = Yes
Reconstruction = Yes
Deny Locate = No
Deny CC = No
Allow Ctrl Encryption = No
Enable LDBBM = Yes
Support FastPath = No
Performance Metrics = No
Power Savings = No
Support Powersave Max With Cache = No
Support Breakmirror = No
Support SSC WriteBack = No
Support SSC Association = No
Support VD Hide = No
Support VD Cachebypass = No
Support VD discardCacheDuringLDDelete = No
HwCfg :
=====
ChipRevision =
BatteryFRU = N/A
Front End Port Count = 0
Backend Port Count = 8
BBU = Present
Alarm = Missing
Serial Debugger = Present
NVRAM Size = 32KB
Flash Size = 8MB
On Board Memory Size = 512MB
CacheVault Flash Size = NA
TPM = Absent
Upgrade Key = Absent
On Board Expander = Absent
Temperature Sensor for ROC = Absent
Temperature Sensor for Controller = Absent
Upgradable CPLD = Absent
Current Size of CacheCade (GB) = 0
Current Size of FW Cache (MB) = 0
Policies :
========
Policies Table :
==============
------------------------------------------------
Policy Current Default
------------------------------------------------
Predictive Fail Poll Interval 300 sec
Interrupt Throttle Active Count 16
Interrupt Throttle Completion 50 us
Rebuild Rate 30 % 30%
PR Rate 30 % 30%
BGI Rate 30 % 30%
Check Consistency Rate 30 % 30%
Reconstruction Rate 30 % 30%
Cache Flush Interval 4s
------------------------------------------------
Flush Time(Default) = 4s
Drive Coercion Mode = 128MB
Auto Rebuild = On
Battery Warning = On
ECC Bucket Size = 15
ECC Bucket Leak Rate (hrs) = 24
Restore HotSpare on Insertion = Off
Expose Enclosure Devices = Off
Maintain PD Fail History = Off
Reorder Host Requests = On
Auto detect BackPlane = SGPIO/i2c SEP
Load Balance Mode = Auto
Security Key Assigned = Off
Disable Online Controller Reset = Off
Use drive activity for locate = Off
Boot :
====
BIOS Enumerate VDs = 1
Stop BIOS on Error = On
Delay during POST = 0
Spin Down Mode = None
Enable Ctrl-R = Yes
Enable Web BIOS = No
Enable PreBoot CLI = No
Enable BIOS = Yes
Max Drives to Spinup at One Time = 2
Maximum number of direct attached drives to spin up in 1 min = 0
Delay Among Spinup Groups (sec) = 12
Allow Boot with Preserved Cache = Off
High Availability :
=================
Topology Type = None
Cluster Permitted = No
Cluster Active = No
Defaults :
========
Phy Polarity = 0
Phy PolaritySplit = 0
Strip Size = 64 KB
Write Policy = WB
Read Policy = Adaptive
Cache When BBU Bad = Off
Cached IO = Off
VD PowerSave Policy = Controller Defined
Default spin down time (mins) = 0
Coercion Mode = 128 MB
ZCR Config = Unknown
Max Chained Enclosures = 1
Direct PD Mapping = Yes
Restore Hot Spare on Insertion = No
Expose Enclosure Devices = No
Maintain PD Fail History = No
Zero Based Enclosure Enumeration = Yes
Disable Puncturing = No
EnableLDBBM = Yes
DisableHII = No
Un-Certified Hard Disk Drives = Block
SMART Mode = Mode 6
Enable LED Header = No
LED Show Drive Activity = Yes
Dirty LED Shows Drive Activity = No
EnableCrashDump = No
Disable Online Controller Reset = No
Treat Single span R1E as R10 = Yes
Power Saving option = Enabled
TTY Log In Flash = No
Auto Enhanced Import = No
BreakMirror RAID Support = No
Disable Join Mirror = No
Enable Shield State = No
Time taken to detect CME = 60 sec
Capabilities :
============
Supported Drives = SAS, SATA
Boot Volume Supported = NO
RAID Level Supported = RAID0, RAID1, RAID5, RAID6, RAID00, RAID10, RAID50
, RAID60, PRL 11, PRL 11 with spanningPRL11-RLQ0 DDF layout with no span, PRL11-RLQ0 DDF layout with span
Enable JBOD = No
Mix in Enclosure = Allowed
Mix of SAS/SATA of HDD type in VD = Not Allowed
Mix of SAS/SATA of SSD type in VD = Not Allowed
Mix of SSD/HDD in VD = Not Allowed
SAS Disable = No
Max Arms Per VD = 32
Max Spans Per VD = 8
Max Arrays = 128
Max VD per array = 16
Max Number of VDs = 64
Max Parallel Commands = 1008
Max SGE Count = 80
Max Data Transfer Size = 8192 sectors
Max Strips PerIO = 42
Max Configurable CacheCade Size(GB) = 0
Max Transportable VDs = 0
Min Strip Size = 8 KB
Max Strip Size = 1.0 MB
Scheduled Tasks :
===============
Consistency Check Reoccurrence = 168 hrs
Next Consistency check launch = NA
Patrol Read Reoccurrence = 168 hrs
Next Patrol Read launch = 09/05/2020, 03:00:00
Battery learn Reoccurrence = 2160 hrs
OEMID = Dell
Drive Groups = 3
TOPOLOGY :
========
------------------------------------------------------------------------------
DG Arr Row EID:Slot DID Type State BT Size PDC PI SED DS3 FSpace TR
------------------------------------------------------------------------------
0 - - - - RAID1 Optl N 136.125 GB dflt N N dflt N N
0 0 - - - RAID1 Optl N 136.125 GB dflt N N dflt N N
0 0 0 32:0 0 DRIVE Onln N 136.125 GB dflt N N dflt - N
0 0 1 32:1 1 DRIVE Onln N 136.125 GB dflt N N dflt - N
1 - - - - RAID50 Optl N 1.088 TB dflt N N dflt N N
1 0 - - - RAID5 Optl N 557.75 GB dflt N N dflt N N
1 0 0 32:8 8 DRIVE Onln N 278.875 GB dflt N N dflt - N
1 0 1 32:9 9 DRIVE Onln N 278.875 GB dflt N N dflt - N
1 0 2 32:10 10 DRIVE Onln N 278.875 GB dflt N N dflt - N
1 1 - - - RAID5 Optl N 557.75 GB dflt N N dflt N N
1 1 0 32:11 11 DRIVE Onln N 278.875 GB dflt N N dflt - N
1 1 1 32:12 12 DRIVE Onln N 278.875 GB dflt N N dflt - N
1 1 2 32:13 13 DRIVE Onln N 278.875 GB dflt N N dflt - N
2 - - - - RAID5 Optl N 836.625 GB dflt N N dflt N N
2 0 - - - RAID5 Optl N 836.625 GB dflt N N dflt N N
2 0 0 32:2 2 DRIVE Onln N 278.875 GB dflt N N dflt - N
2 0 1 32:3 3 DRIVE Onln N 278.875 GB dflt N N dflt - N
2 0 2 32:4 4 DRIVE Onln N 278.875 GB dflt N N dflt - N
2 0 3 32:5 5 DRIVE Onln N 278.875 GB dflt N N dflt - N
------------------------------------------------------------------------------
DG=Disk Group Index|Arr=Array Index|Row=Row Index|EID=Enclosure Device ID
DID=Device ID|Type=Drive Type|Onln=Online|Rbld=Rebuild|Dgrd=Degraded
Pdgd=Partially degraded|Offln=Offline|BT=Background Task Active
PDC=PD Cache|PI=Protection Info|SED=Self Encrypting Drive|Frgn=Foreign
DS3=Dimmer Switch 3|dflt=Default|Msng=Missing|FSpace=Free Space Present
TR=Transport Ready
Virtual Drives = 3
VD LIST :
=======
--------------------------------------------------------------------
DG/VD TYPE State Access Consist Cache Cac sCC Size Name
--------------------------------------------------------------------
0/0 RAID1 Optl RW Yes RWTD - OFF 136.125 GB OS Drive
1/2 RAID50 Optl RW Yes RWTD - OFF 1.088 TB F_Drive
2/1 RAID5 Optl RW Yes RWTD - OFF 836.625 GB EDrive
--------------------------------------------------------------------
Cac=CacheCade|Rec=Recovery|OfLn=OffLine|Pdgd=Partially Degraded|Dgrd=Degraded
Optl=Optimal|RO=Read Only|RW=Read Write|HD=Hidden|TRANS=TransportReady|B=Blocked|
Consist=Consistent|R=Read Ahead Always|NR=No Read Ahead|WB=WriteBack|
FWB=Force WriteBack|WT=WriteThrough|C=Cached IO|D=Direct IO|sCC=Scheduled
Check Consistency
Physical Drives = 12
PD LIST :
=======
-------------------------------------------------------------------------
EID:Slt DID State DG Size Intf Med SED PI SeSz Model Sp
-------------------------------------------------------------------------
32:0 0 Onln 0 136.125 GB SAS HDD N N 512B ST9146803SS U
32:1 1 Onln 0 136.125 GB SAS HDD N N 512B ST9146803SS U
32:2 2 Onln 2 278.875 GB SAS HDD N N 512B MBF2300RC U
32:3 3 Onln 2 278.875 GB SAS HDD N N 512B MBD2300RC U
32:4 4 Onln 2 278.875 GB SAS HDD N N 512B MBF2300RC U
32:5 5 Onln 2 278.875 GB SAS HDD N N 512B MBD2300RC U
32:8 8 Onln 1 278.875 GB SAS HDD N N 512B MBD2300RC U
32:9 9 Onln 1 278.875 GB SAS HDD N N 512B MBD2300RC U
32:10 10 Onln 1 278.875 GB SAS HDD N N 512B MBD2300RC U
32:11 11 Onln 1 278.875 GB SAS HDD N N 512B MBD2300RC U
32:12 12 Onln 1 278.875 GB SAS HDD N N 512B MBD2300RC U
32:13 13 Onln 1 278.875 GB SAS HDD N N 512B MBD2300RC U
-------------------------------------------------------------------------
EID-Enclosure Device ID|Slt-Slot No.|DID-Device ID|DG-DriveGroup
DHS-Dedicated Hot Spare|UGood-Unconfigured Good|GHS-Global Hotspare
UBad-Unconfigured Bad|Onln-Online|Offln-Offline|Intf-Interface
Med-Media Type|SED-Self Encryptive Drive|PI-Protection Info
SeSz-Sector Size|Sp-Spun|U-Up|D-Down/PowerSave|T-Transition|F-Foreign
UGUnsp-Unsupported|UGShld-UnConfigured shielded|HSPShld-Hotspare shielded
CFShld-Configured shielded|Cpybck-CopyBack|CBShld-Copyback Shielded
0 events found


DELL-Joey C
Moderator
•
4.2K Posts
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13 Points
0
September 6th, 2020 23:00
Hi,
I'm not too sure if it's the H700 controller is causing the reboots, since there is no errors stated in the CLI output. It might be other hardware or OS causing the reboot. Do you have access to iDRAC to check on the logs? Or to check if there is any errors leading to the reboot? Though, H700 firmware seems to be a wee bit out dated, but not far apart. Maybe you can try updating the firmware.
Let me know more.