17 Posts
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1234
June 22nd, 2022 12:00
Power Supply Error Message R720xd
I was getting an error about the power supply being inadequate - so I plugged in the second power supply.
I'm still getting the same error and still have to press F1 to complete a power-up or reboot - which is a hassle.
I read this - https://www.dell.com/support/manuals/en-us/poweredge-r720/720720xdom/power-indicator-codes
Both connection in the back glow green.
Is there a way to tell the OS to not interrupt a power-up or reboot due to a false inadequate power supply error?
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DELL-Shine K
6 Operator
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3K Posts
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June 23rd, 2022 07:00
Yes this helps. Can you configure Non Redundant and check the behavior.
DELL-Young E
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June 22nd, 2022 16:00
Hi, thanks for choosing Dell. Could you show us that error message you were getting please?
dcolburn
17 Posts
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June 22nd, 2022 17:00
DELL-Young E
Moderator
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5.4K Posts
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37 Points
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June 22nd, 2022 18:00
Hi, what does your idrac says about the PSU status? Also what's the part# for those two PSUs?
dcolburn
17 Posts
0
June 22nd, 2022 19:00
I powered down and opened the top but could not see any model number info - without partially disassembling the server. Here is a photo of the back ...
dcolburn
17 Posts
0
June 22nd, 2022 19:00
DELL-Young E
Moderator
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5.4K Posts
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37 Points
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June 22nd, 2022 19:00
Still need the part # from iDRAC. You might need some update on PSU firmware or update IDRAC.
DELL-Shine K
6 Operator
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3K Posts
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June 22nd, 2022 23:00
Is the error came now and it was working before? If your server have high configuration this message can come as you have only 495W PSU. If you have access to iDRAC Can you check redundancy status. Refer below link for more details
https://www.dell.com/support/manuals/en-us/poweredge-r630/idrac8_2.70.70.70_ug/configuring-power-supply-options-using-web-interface?guid=guid-78777393-30fd-498c-95d5-f6a15280cae9&lang=en-us
dcolburn
17 Posts
0
June 23rd, 2022 06:00
I didn't observe a part number displayed in iDRAC. Can you send a screen shot, or a description, of where in iDRAC that appears, please? Thanks
dcolburn
17 Posts
0
June 23rd, 2022 06:00
I don't recall noticing it previously, but am only just setting it up here. I had four SAS drives and recently added two more, plus doubled the RAM. It seems odd that plugging in the second 495W PSU did not resolve the error.
DELL-Shine K
6 Operator
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3K Posts
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June 23rd, 2022 06:00
Can you remove the additional hard drive and memory installed and check the behavior. For power supplies check the redundancy mode in iDRAC and if it enabled try to disable redundancy and check the behavior.
kalaso1023
18 Posts
0
June 23rd, 2022 06:00
Dell EMC OpenManage Command Line Interface:
DELL-Shine K
6 Operator
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3K Posts
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June 23rd, 2022 06:00
You can check it on either "Server -> Properties -> System Inventory" page or "Power Supplies" page
dcolburn
17 Posts
0
June 23rd, 2022 07:00
Thanks! It loaded on reboot without any error.
kalaso1023
18 Posts
0
June 23rd, 2022 07:00
omreport should be a linux command.