The next least intrusive thing to do would be a power drain, which would just involve pulling the power cords and then holding the power button for 30 seconds. This will force the BMC/iDRAC to restart. If you still have problems after that, testing the system at the minimum to POST would be the next thing I do. The following components are considered the minimum to POST for this server:
System board Processor (with heatsink) in socket 1 One stick of memory in slot 1 1 power supply Power distribution board Control panel
If it still won't come up, you can try another memory stick. There are also VGA ports on the front and back, if you only tried one, you could try the other.
I followed your instructions, but still nothing is apparent. I disconnected a floppy, cd and tape drive, as well as the hard disks, the SAS RAID card and a scsi card. I removed one stick of memory and used the only CPU in socket 1. Still the same behaviour occurred, so I swapped the ram stick, but again the problem persists. Nothing is being displayed from either VGA port, and the LCD is orange, but with no error message.
I've attached a picture showing my setup, the only difference is I installed the fans for operation.
Thanks again for your help, I really appreciate it.
With that being the case, there are a couple other steps you can look at. First, testing the power supply outside the server. That would just involve removing the PSU from the serve and plugging it into source power. You'd want to see 2 green LEDs, nothing amber. The other thing you can try is a NVRAM clear using the jumpers on the board. The manual should detail this, but you would use the common pin and the uncovered far pin. You'd use the jumpers on those two pins, then power up. You can power back down and return the jumper to its original position.
If the PSU looks good and the NVRAM clear fails, I'd be thinking there may be an issue with the motherboard.
Dell-DylanJ
4 Operator
•
2.9K Posts
1
December 26th, 2018 07:00
Good morning,
The next least intrusive thing to do would be a power drain, which would just involve pulling the power cords and then holding the power button for 30 seconds. This will force the BMC/iDRAC to restart. If you still have problems after that, testing the system at the minimum to POST would be the next thing I do. The following components are considered the minimum to POST for this server:
System board
Processor (with heatsink) in socket 1
One stick of memory in slot 1
1 power supply
Power distribution board
Control panel
If it still won't come up, you can try another memory stick. There are also VGA ports on the front and back, if you only tried one, you could try the other.
TheoDellPower
2 Posts
0
December 27th, 2018 05:00
Thanks for your message Dylan.
I followed your instructions, but still nothing is apparent. I disconnected a floppy, cd and tape drive, as well as the hard disks, the SAS RAID card and a scsi card. I removed one stick of memory and used the only CPU in socket 1. Still the same behaviour occurred, so I swapped the ram stick, but again the problem persists. Nothing is being displayed from either VGA port, and the LCD is orange, but with no error message.
I've attached a picture showing my setup, the only difference is I installed the fans for operation.
Thanks again for your help, I really appreciate it.
Dell-DylanJ
4 Operator
•
2.9K Posts
0
December 27th, 2018 07:00
With that being the case, there are a couple other steps you can look at. First, testing the power supply outside the server. That would just involve removing the PSU from the serve and plugging it into source power. You'd want to see 2 green LEDs, nothing amber. The other thing you can try is a NVRAM clear using the jumpers on the board. The manual should detail this, but you would use the common pin and the uncovered far pin. You'd use the jumpers on those two pins, then power up. You can power back down and return the jumper to its original position.
If the PSU looks good and the NVRAM clear fails, I'd be thinking there may be an issue with the motherboard.