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April 16th, 2023 23:00

PowerEdge R620 boot with exception

Dear Sir

One of our VM Host can not be boot with an exception. We did not add any device on it for several month. It just happened suddenly today. Below is the error message. Does it caught by Bios or some hardware? Has anyone seen this error before or can anyone help with the issue?

 Dell_error.jpg

Moderator

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3.9K Posts

April 17th, 2023 05:00

Hello,

there is a bios update

Dell Server BIOS PowerEdge R620 Version 2.9.0 | Driver Details | Dell US

 

Can you try to update? And can you check also if there is some error in the hardware logs?

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20 Posts

September 7th, 2023 11:39

R720, BIOS 2.9 , iDrac 2.65.65.65 No Hardware errors in Lifecycle log.

Passed all diagnostics.

Windows server 2016 standard, Microsoft SQL nothing else loaded.

Exactly same message when crashes

Moderator

 • 

3.5K Posts

07-09-2023 14:04 PM

Hi,

 

please update your BIOS and firmware 

https://dell.to/3r5lYbr

with kind regards Martin/ Liebe Grüße Martin

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