Poweredge R720XD Idrac or lifecycle error

Hello,

With iDRAC initialization failures there are a handful of things you can try.

1) Unplug the server from source power and then hold the power button for ~30 seconds. Plug it back in and power up to check for behavioral changes.

2) If no change, power down and move the NVRAM jumper on the motherboard to the common and uncovered pins on the standoff. There is an image of the jumper location in the owner's manual.

3) You can also try reflashing the iDRAC firmware. This is generally not successful in this condition, but there have been a few anomalies where the iDRAC would still let me flash it in this condition.

https://topics-cdn.dell.com/pdf/poweredge-r720_owners-manual_en-us.pdf

Hello!

I try all 3 option and not work any of this. The 3rd option the Flash idrac or install any application/driver not work cos when i start a dell installer it Will look for inventory and then it say NO WAY :)

any other option or chance to solve this?

Thanks!

Unfortunately, the only other thing I know to do would be to swap the motherboard. With this being a 12G, the iDRAC is built into the motherboard, so replacing only the iDRAC wouldn't be an option.

I would get the latest version of the board. According to the parts list I'm looking at, the latest version was revision 7. Looks like the part number is 020HJ, and would be available in all countries, except China and Russia.

Okay, got it! So i need purchase a new mobo. I saw a good uk dealer who have multiple version from 720 mobo. May i ask you to tell me which is the best version from the mobo? I saw 4-6 different mobo version/revision. I must get an exact same part number mobo or its a future prof is if i get a newer revision? We can talk from it in privite if you wish to light me up about it!

thanks!

May i see any list from revision difference somewhere in the web or in pm? I ask it cos i only saw v7 in the states, in the eu i only see v2, v4, v6 rev and if possible wanna see why they charge harder for the newer version! Thank you again!

The differences in the board revisions isn't something I have access to. They use the same BIOS updates, so the boards are still going to be very similar. I would suspect that differences would probably be very small, such as different runs of IC packages, or minor adjustments that I don't have visibility to.