Unsolved

This post is more than 5 years old

449407

February 13th, 2009 13:00

Predicted Disk Drive Failure?

My PowerEdge 1900 Dell OpenManager Administrator > Storage > Server SAS 5/ir Adapter > Connector 0 (RAID) > Physical Disk has a warning symbol under the Status column and YES under the Predicted Failure column for one of my disk drives.  I found a Dell article "SCSI RAID Maintenance Best Practices" that makes reference to a "Sense Code" and  "Sense key", but these do not appear in the warning information.  Is there a way to find out under what circumstances this warning appears and what is recommended?

Thanks

6 Operator

 • 

20.1K Posts

February 13th, 2009 14:00

Seems like your hard drive is failing. Backup your files and replace it. You could run CHKDSK  /R to see if repairs can be made.

1.6K Posts

February 13th, 2009 16:00

All drives have a sophisticated error checking and recovery algorithm built into the logic board - when the drive senses for example that more sectors are going bad, it calls spare sectors into use - too many and it'll report it's near failure.

Like the check engine light there are varying degrees of severity - consider a warning passed to the system to be the equivalent of a flashing check engine light - that is, that catastrophic damage is on the way.

 

February 13th, 2009 16:00

Thanks for your response. I ran a CHKDSK and have 0 errors or warnings. 

Does anybody know how the Server Administrator / SAS 5/iR Adapter determines that a failure is predicted?  I don't want to chance losing data, but I decided not to replace the engine on my Ford pickup after the Check engine light came on and no mechanic could explain it.  The truck is still running after 6 years.

 

 

 

 

6 Operator

 • 

1.8K Posts

February 14th, 2009 06:00

You got away with the Ford's engine light, but luck has a habit of running out; predictive failure alerts are more serious then your average car engine alert.

The disk is on cortisone. It may last 5 hours or 5 years, heavily leaning to the lesser. If you want to chance it, I would advise monitoring the array very carefully.  

 

February 17th, 2009 14:00

Thanks for your input everybody.  I placed my order for a replacement drive...

--Ted

2 Intern

 • 

847 Posts

February 23rd, 2009 14:00

All of us have that fleeting thought of leaving a predicted drive failure drive in plce till it fails.  Most all of us, just bite the bullet and replace the drive if the system is at all in true production.   :)

12 Posts

February 25th, 2009 12:00

i would also check for an update to the hard drives firmware. once a predictive failure has occurred it has to be rebuilt (either same or new drive)

and then the drives should have any updates applied as well.

No Events found!

Top