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38 Posts
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80484
January 27th, 2016 13:00
R610 Boot Error
We have a R610 and when i went to install an extra NIC in the PCI-E slot, i was greeted with the above error:
I tried both PCI-E slots with the same error. Both PSU's are working. I find it hard to believe this NIC is drawing too much power? We have the exact same NIC in an older gen 3 1950 and it works fine. I take the NIC out and the server boots without the error. Am i missing something?
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Bacon Emperor
9 Posts
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January 27th, 2016 15:00
Hi,
A couple of things to check:
- When you have the NICs installed, do you get a higher than usual fan speed?
- What is your current BIOS, iDRAC and LCC version?
I have seen that error with certain older versions of the iDRAC firmware.
carnold5
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38 Posts
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January 27th, 2016 15:00
Fan speed does seem high but it probably is because of the cover being removed during this process
Bios = 6.4.0 iDRAC = 1.20.00 (Build 1) LCC = 0.0.0.32768
I cant seem to find the iDRAC firmware on the dell support site for our 610.....
Bacon Emperor
9 Posts
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January 27th, 2016 16:00
iDRAC firmware is really ancient; latest is 2.80.
I would advise on "stepping up" the firmware before you move onto that version. E.g. 1.20 > 1.80 > 2.80. Unfortunately I can't say what are the best versions to step up to, so that would be best you decide that.
I would also advise on upgrading the LCC version before you proceed to upgrade the iDRAC. I would recommend on using the LCC repair package from here:
www.dell.com/.../DriversDetails;fileId=3467737922&osCode=WS8R2&productCode=poweredge-r610&languageCode=EN&categoryId=SV
You can find the latest iDRAC and some legacy versions from these two links:
downloads.dell.com/.../poweredge-r610.html
en.community.dell.com/.../4357.idrac6-home
The LCC and the iDRAC can be upgraded using the firmware upgrade link in the iDRAC web interface. The LCC repair package should be a .usc file and the iDRAC firmware package should be a .img file (after you extract it from the self extractor .exe).
Here is a tutorial on how to do it (official Dell video):
www.youtube.com/watch
carnold5
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January 28th, 2016 07:00
I have updated the LCC and iDRAC. Now i will reinstall the NIC and see what happens or do i need to adjust some type of power settings in the iDRAC/OMSA?
/EDIT
Same error with that NIC installed. Any other ideas?