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2 Posts

1384

March 25th, 2017 21:00

R710 add memory but can't work

Dear all:

My PowerEdge R710 original have 

A2 A3 Samsung M391B5673EH1-CF8*2

A5 A6 Kingston KVR1333D3N9/8G*2

It can work well well.

But I buy Kingston KVR16R11D4/16*2 and add on my PowerEdge R710 A8 A9, but it can't work.

I try only A1 A2 KVR16R11D4/16*2, it can work.

A1 A2 Samsung M391B5673EH1-CF8*2

A4 A5 KVR1333D3N9/8G*2

It can work.

A1 A2 Samsung M391B5673EH1-CF8*2

A4 A5 KVR16R11D4/16*2

It can't work.

Finally I find KVR16R11D4/16*2 only can work alone, put other memory on won't work.

I updrade bios to 6.4.0, but useless, KVR16R11D4/16*2 only can work alone.

Have anyone can help me to solve this problem?

Thank you very much!!!

12 Elder

 • 

6.2K Posts

March 26th, 2017 11:00

Hello

You can't mix buffered and unbuffered memory. The memory population rules should be in the manual:

www.dell.com/support/home/product-support/product/poweredge-r710/manuals

Thanks

2 Posts

March 26th, 2017 23:00

Hello DELL-DANIEL MY,thanks for reply my question, but I don't know which manual should I read.

Could you please give me the name or link?

Thank you very much!!!

Best regards.

12 Elder

 • 

6.2K Posts

March 29th, 2017 11:00

I don't know which manual should I read.

It is the only one listed as manual on the page I linked.

11 Legend

 • 

16.3K Posts

March 29th, 2017 14:00

There's only one manual, but it is outdated and never gets updated, so you will also want to check the System Memory "Information Update" for updated information on memory specs and rules:

http://downloads.dell.com/manuals/all-products/esuprt_ser_stor_net/esuprt_poweredge/poweredge-r710_user%27s%20guide7_en-us.pdf

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