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April 4th, 2018 05:00
R710 Added Memory Not Detected
Hello, I have a R710 and I'm trying to add some memory to it but it's not liking it. I might be installing the RAM in the wrong slots. Can you please guide me to detect all the memory installed. I attached a photo of the message I'm getting at bootup. I want to install 72 GB of RAM but it's only seeing 32 now. I need help pointing those slots like A1 A4 and such.
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Dell-JimmyP
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April 4th, 2018 08:00
Hi,
Please send a private message with your service tag to ensure we have all appropriate information on your system.
Please email me the screenshot to jimmy_plumlee@dell.com. I am unable to view the attached one.
Please let me know what memory you are trying to add and which slots you are using. Are you add to existing memory or is this a replacement?
Thanks,