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January 17th, 2014 19:00

Replacing a missing raid 5 disc

I have a dell poweredge 2900. There is a perc5 controller  with a raid 5 configured. The raid consists of 4 hard drives. The operating system on the machine is windows 7. One hard drive (slot 2) has gone out and the raid is running on 3 drives. When i go in the BIOS configuration utility it shows  discs 0,1,3 and where drive 2 is it says "missing". This is shown when I click on physical discs under the virtual disc. I can see the new  drive in the BIOS where it says "controller" above the virtual disc selection but i dont know how to assign it back to the the physical disc slot where its "missing". Is it something i can even do in the Integrated BIOS configuration utility settings or do i need raid software in windows to get the raid to accept the replaced drive and rebuild? When i put windows 7 on, i never installed any dell raid software. I simply built the raid in the BIOS utility.  Please let me know!!!

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January 18th, 2014 09:00

The Dell management software (OpenManage Server Administrator) will not run on Windows 7.  You would have to try the less fully-featured management software designed for Windows 7 on Precision workstations (RAID Storage Manager) or LSI's generic software (may not work on Dell-branded LSI controllers).

To assign a new disk into an array, it must first be showing as READY (not Foreign) ... you need to assign it as a hot-spare.  Did you replace the failed disk 2 or did you simply add a new disk in another slot?  If/when you replace a failed hot-swappable disk, NEVER shut the system down to do it - always replace it "hot".

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