Hi, they Processors are exactly the same. The exact error message is:
The Dual Inline Memory Module (DIMM) in the memory slot B1 is disabled because of initialization errors caused by uncorrectable memory errors, invalid configuration and others
-Did you tried to swap memory and see that the issue is not on the DIMM bank? YES, I installed the memory in B1 and I was having the issues. I moved it to B2 and I still have the issue. (Please review my first comment). -Also please can you try to swap CPUs between them? I swap the CPU's and both of the work as single CPU. I can start the server with one CPU and 64G of RAM. I have the issues when installing the second CPU and splitting the memory among both CPU's (32G RAM for each CPU).
yayodfw
6 Posts
0
June 3rd, 2022 18:00
I reviewed a couple videos and reset the NVRAM, but I am still getting the same error.
DELL-Shine K
4 Operator
•
3K Posts
0
June 5th, 2022 21:00
Is the second processor which you installing is same as first one? Can you share the exact error message seen while installing DIMM on B1 or B2 slot?
yayodfw
6 Posts
0
June 5th, 2022 21:00
Hi, they Processors are exactly the same. The exact error message is:
The Dual Inline Memory Module (DIMM) in the memory slot B1 is disabled because of initialization errors caused by uncorrectable memory errors, invalid configuration and others
DELL-Shine K
4 Operator
•
3K Posts
0
June 5th, 2022 22:00
What BIOS and iDRAC FW you have on the server? Can you install latest BIOS and iDRAC FW and check the behavior?
DELL-Marco B
Moderator
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4K Posts
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June 6th, 2022 05:00
Hello,
yes it could be a fw and upgrade issue, please let us know if it solves.
Thanks
Marco
yayodfw
6 Posts
0
June 6th, 2022 06:00
The Server has the latest. BIOS 2.14.2 and iDRAC 5.10.10.00. I did it before installing the second CPU.
DELL-Marco B
Moderator
•
4K Posts
0
June 6th, 2022 09:00
Hello,
I suspect a failure on the B1 slot in this case. Did you tried to swap memory and see that the issue is not on the DIMM bank?
Also please can you try to swap CPUs between them?
Thanks
Marco
yayodfw
6 Posts
0
June 6th, 2022 15:00
Hi Marco,
about your questions:
-Did you tried to swap memory and see that the issue is not on the DIMM bank? YES, I installed the memory in B1 and I was having the issues. I moved it to B2 and I still have the issue. (Please review my first comment).
-Also please can you try to swap CPUs between them? I swap the CPU's and both of the work as single CPU. I can start the server with one CPU and 64G of RAM. I have the issues when installing the second CPU and splitting the memory among both CPU's (32G RAM for each CPU).
DELL-Young E
Moderator
•
5.4K Posts
1
June 6th, 2022 22:00
If you see an error message while trying any memory on B1, we may need to suspect if the memory slot is broken.
yayodfw
6 Posts
0
June 9th, 2022 10:00
Thanks, I will take advantage that the server is under support call support. once again thanks