Start a Conversation

Solved!

Go to Solution

1 Rookie

 • 

6 Posts

15

April 12th, 2024 20:23

T630 Stuck on reload at the Intel Quickpath Interconnect screen

Recently added a second CPU to this server. I went with the Xeon E5-2640 v4, but after installing the heatsink and powering it back up, I get hung up on this screen. Any ideas on what is causing this?

Moderator

 • 

3.6K Posts

April 16th, 2024 04:18

Hello, I'm suspecting your MB might be at fault. Could you please get in touch with https://dell.to/4aS7Kfl ?

Respectfully,

Moderator

 • 

3.6K Posts

April 15th, 2024 05:00

Hello thanks for choosing Dell.

 

Could we try the minimum to POST?

 

T630

 

Minimum configuration to POST

The components mentioned below are the minimum configuration to POST: 

● One processor (CPU) in socket processor 1 

● One memory module (DIMM) in socket A1 

● One power supply unit 

● System board 

● Control panel

1 Rookie

 • 

6 Posts

April 15th, 2024 13:57

Good Morning!

I will say that the server works fine with only the original CPU in. This hang up at the QPI load screen only occurs when I install the second CPU. 

The second CPU I just purchased is a Xeon E5-2640 v4.

1 Rookie

 • 

6 Posts

April 16th, 2024 12:20

I might test that theory tonight by installing the new CPU into slot 1 and see if it will work there. If it works, then I know the MOBO is the problem.

1 Rookie

 • 

6 Posts

April 17th, 2024 12:14

@DELL-Young E​ 

I placed the new CPU into CPU slot1 and it fully loaded. As soon as I placed the second CPU into slot2, I got stuck on the QPI loading screen again. 

Unfortunately, this server is well past it's warranty. No help from Dell, I assume. :(

Moderator

 • 

3.6K Posts

April 18th, 2024 06:37

Hello, I suspect the motherboard might be at fault. So warrenty or not, it's best you get in touch with https://dell.to/3xKwI28

Respectfully,

No Events found!

Top