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Inherited trouble....
Good day all!
Inherited some real trouble in the server room.
basics:
Power Edge R410 (circa 2012)
Currently running WinSmallBiz Server 2011 Std
4 - 500GB hard drives in RAID10 array.
PERC 3 (hardware card ...i think)
challenge:
1)Never worked with raid10.
2) Two (2) of the 4 drives have failed, and on more is degrading.
need to fix asap....
3) Server went down a few weeks ago... took 2 hours and 3 dozen reboots to get it back up.... taking server offline / shutdown.. probably not good option at this point...
have tried the following already....
Thinking, as with a few other raid type arrays, that the size may not matter of the HD... I installed a 1TB HD(SAS), into one of the dead spots. Spun up, recognized the drive. DID NOT recognize as RAID avail/compliant. (Again this drive IS an Enterprise type SAS, and stated as raid comp.) rebuild would not start auto, went through Dell OM to try it that way... no luck. only thing server would let me do is assign a drive letter and use it for back up. so used windows/OM back up configure, and got a good complete back up. Had another brand new hdd avail. so spun down the 1tb and installed a 2tb. same demise here... this thing is like a ticking time bomb.... looking for suggestions quick. do i try a 500GB drive to hopefully rebuild on its own.... or do i build a small server on the side connect the back-up drive restore from the back up and run that while taking down the old server to replace drives etc....? please help.. any ideas here would be great. thanks
j
DELL-Daniel My
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August 26th, 2016 10:00
According to the component list you posted earlier it appears you are using the S300 controller. The S300 will assign new drives as non-RAID by default. This is considered a RAID level by the S300, so you will need to delete the virtual disk on the new drive to be able to assign it to anything.
Thanks
jluckett
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August 29th, 2016 09:00
not sure how i missed this post.... but reading through it.. here is what i find..
Physical disk:
0:0 is the new unassigned drive.
0:1 is part of the array RAID10
0:2 & 0:3 are/were a part of the RAID10 array. but have failed(at least one of them).
Virtual disks:
(top one listed) - Degraded - This is the array that exists that i am trying to plug the new drive(s) into.
Next three VDs (no idea) 2 are "failed" and 1 is "ready" but i cant access it.
And when i go to Virtual disk wizard... "it says no space avail"
as seen in the files i posted on Friday.
Thanks again in advance for the help. (trying to learn and work at the same time here. lol always good.)
jluckett
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August 29th, 2016 09:00
the s300 is the controller in there... what should i be deleting? then reassigning? the VD info says one thing but has another loaded... cant be sure whats being deleted or saved. review there screen shots also if you all please. thanks!
Step by step instruction would be amazing here... don't want to lose what little of the server is working.
thx for the help!
jeremy
jluckett
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August 31st, 2016 09:00
anything from the screen shots or other posts?
Looking to fix this server before it fixes us...........
thanks!
DELL-Daniel My
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September 2nd, 2016 10:00
The information you are providing versus the picture conflict. It appears that you only have four physical disks in the system. The screenshot shows that PD 2 and 3 are online, but you state one of them is failed. I think you may be getting the virtual and physical disks confused. I think you may have multiple RAID levels on these 4 drives. That is referred to as sliced arrays. I don't like sliced arrays because they can have issues rebuilding all of the arrays when a drive fails.
I prefer not to give advice that could lead to loss of data when I don't understand the situation. You should contact warranty support so that they can review all of the information and suggest how to proceed.
Thanks