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1 Rookie

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6 Posts

1941

October 7th, 2019 09:00

MD Premium Feature Activation

We have MD and we want to activate premium features if possible. There is no way to find feature activation code. We do not know whether the premium features were bought or not. We have Service Tag, Express Service Code and the ability to find out any serial numbers using MDSM.

There is a component of the original configuration:
634-BBPZ: License Key, PowerVault MD3 High Performance Tier with SSD Cache

Moderator

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9.6K Posts

November 20th, 2024 16:32

Jgs_99,
 
If it is that you are needing to activate the Premium Features then you would need to do the following;
 

Enabling premium features

You can enable premium features on the storage array. To enable the premium features, you must obtain a feature key file specific to the premium feature that you want to enable from your storage supplier.

To enable premium features:
  1. From the menu bar in the AMW, select Storage Array > Premium Features.
    The Premium Features and Feature Pack Information window is displayed.
  2. Click Use Key File.
    The Select Feature Key File window opens, which lets you select the generated key file.
  3. Navigate to the relevant folder, select the appropriate key file, and click OK.
    The Confirm Enable Premium Fetaures dailog is displayed.
  4. Click Yes.
    The required premium feature is enabled on your storage array.
  5. Click Close.

 

Now if it is that you don't have the Key file, then you would need to call in and purchase it, which they then would email the key file to you. 

 

Let me know if this helps.

 

 

Moderator

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7.7K Posts

October 8th, 2019 08:00

Hello prozaeck,

I will send you a private message and if you can send me your service tag of your MD3xxx I can look into this & see if premium features were purchased or not.

Please let us know if you have any other questions.

4 Operator

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2.4K Posts

October 9th, 2019 21:00

Under http://www.md-storage.com/apbu/fast/actvn/dell  there is also an option to generate a key based on a service tag. Maybe this will help you.

Regards,
Joerg

4 Operator

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2.4K Posts

October 9th, 2019 21:00

Within the box comes a keycard/letter when you bought the unit with a Premium Feature. These features also can be bought later when needed.

On the Keybard is a URL and Code. Together with another ID which comes from your Array you will create a code for activating the feature on the MD3.

The URL is:
http://www.md-storage.com/apbu/fast/html/md-storage-instructions.html

Pick your Modell and follow the instructions. If you lost your keycard/letter call your sales rep and keep finger crossing.

Regards,
Joerg

1 Rookie

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1 Message

November 20th, 2024 16:07

Hello, I have an old MD3800i that I need to get the premium features files, but those URL are not active. How may I get those files?

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