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28098
January 7th, 2014 06:00
MD3000i ISCSI interface detected/lost repeatedly (with ECC Errors!)
Hello, we've got an MD3000i that is doing some weird things when we plug in either of the 2 ISCSI ports on Controller A. Here's some output from the console for controller A, and i've attached a screenshot of the event log for the system as well.(edit: looks like max attachment/upload size is 64KB, can't get a screenshot to go that small) It looks like anytime either ISCSI port on controller A is plugged in, it experiences these errors over and over, but when the ports are disconnected all is well.
01/07/14-14:04:48 (GMT) (qlRetryTask): NOTE: QLInitializeFW: port = 0, IPv4 Enable = 0, IPv6 Enable = 0
01/07/14-14:04:48 (GMT) (qlRetryTask): NOTE: Recoverable Local RAM Parity Fatal Error for port 0
01/07/14-14:04:48 (GMT) (qlRetryTask): NOTE: QLInitializeFW: port = 1, IPv4 Enable = 0, IPv6 Enable = 0
01/07/14-14:04:48 (GMT) (qlRetryTask): NOTE: Recoverable Local RAM Parity Fatal Error for port 1
01/07/14-14:04:50 (GMT) (IOSched): NOTE: QLIsrDecodeMailbox: Port 0 Link up.
01/07/14-14:04:50 (GMT) (IOSched): NOTE: QLTA_HandleTeb: port 0 Link Up
01/07/14-14:04:55 (GMT) (IOSched): NOTE: QLIsrDecodeMailbox: Async Event Code 8002 received
01/07/14-14:04:55 (GMT) (IOSched): ERROR: QLDoInterruptServiceRoutine: PortFatal interrupt. PortFatalErrorStatus 00002000 CSR 0000cf08 AS 2 AF 800009
01/07/14-14:04:55 (GMT) (IOSched): ERROR: QLDoInterruptServiceRoutine: Local RAM Parity Fatal Error occured
01/07/14-14:04:55 (GMT) (IOSched): WARN: QLTA_HandleTeb: Port Fatal Error
01/07/14-14:04:55 (GMT) (IOSched): NOTE: QLProcessSystemError: Restart RISC
01/07/14-14:04:55 (GMT) (IOSched): NOTE: QLIsrDecodeMailbox: Async Event Code 8002 received
01/07/14-14:04:55 (GMT) (IOSched): ERROR: QLDoInterruptServiceRoutine: PortFatal interrupt. PortFatalErrorStatus 00002000 CSR 0000c508 AS 2 AF 800001
01/07/14-14:04:55 (GMT) (IOSched): ERROR: QLDoInterruptServiceRoutine: Local RAM Parity Fatal Error occured
01/07/14-14:04:55 (GMT) (IOSched): WARN: QLTA_HandleTeb: Port Fatal Error
01/07/14-14:04:55 (GMT) (IOSched): NOTE: QLProcessSystemError: Restart RISC
01/07/14-14:04:58 (GMT) (qlRetryTask): NOTE: QLStartFw: Downloading Driver's FW image 03.00.01.47 from 03166360 4c0c8 bytes , result 0
01/07/14-14:04:59 (GMT) (qlRetryTask): NOTE: QLStartFw: Downloading Driver's FW image 03.00.01.47 from 03166360 4c0c8 bytes , result 0
01/07/14-14:04:59 (GMT) (IOSched): NOTE: QLIsrDecodeMailbox: Self test failure.
01/07/14-14:05:09 (GMT) (qlRetryTask): NOTE: QLInitializeFW: iSNS Server 0.0.0.0:0
01/07/14-14:05:09 (GMT) (qlRetryTask): NOTE: QLInitializeFW: ISNSServerIPv6Addr 00:00:00:00:00:00:00:00 :0
01/07/14-14:05:09 (GMT) (qlRetryTask): NOTE: QLInitializeFW: iSCSI Name iqn.1984-05.com.dell:powervault.60019b9000b693550000000052c6ceb8
01/07/14-14:05:09 (GMT) (qlRetryTask): NOTE: QLInitializeFW: port = 0, IPv4 Enable = 0, IPv6 Enable = 0
01/07/14-14:05:09 (GMT) (qlRetryTask): NOTE: Recoverable Local RAM Parity Fatal Error for port 0
01/07/14-14:05:09 (GMT) (qlRetryTask): NOTE: QLInitializeFW: port = 1, IPv4 Enable = 0, IPv6 Enable = 0
01/07/14-14:05:09 (GMT) (qlRetryTask): NOTE: Recoverable Local RAM Parity Fatal Error for port 1
01/07/14-14:05:11 (GMT) (IOSched): NOTE: QLIsrDecodeMailbox: Port 0 Link up.
01/07/14-14:05:11 (GMT) (IOSched): NOTE: QLTA_HandleTeb: port 0 Link Up
01/07/14-14:05:17 (GMT) (IOSched): NOTE: QLIsrDecodeMailbox: Async Event Code 8002 received
01/07/14-14:05:17 (GMT) (IOSched): ERROR: QLDoInterruptServiceRoutine: PortFatal interrupt. PortFatalErrorStatus 00002000 CSR 0000cf08 AS 2 AF 800009
01/07/14-14:05:17 (GMT) (IOSched): ERROR: QLDoInterruptServiceRoutine: Local RAM Parity Fatal Error occured
01/07/14-14:05:17 (GMT) (IOSched): WARN: QLTA_HandleTeb: Port Fatal Error
01/07/14-14:05:17 (GMT) (IOSched): NOTE: QLProcessSystemError: Restart RISC
01/07/14-14:05:17 (GMT) (IOSched): NOTE: QLIsrDecodeMailbox: Async Event Code 8002 received
01/07/14-14:05:17 (GMT) (IOSched): ERROR: QLDoInterruptServiceRoutine: PortFatal interrupt. PortFatalErrorStatus 00002000 CSR 0000c508 AS 2 AF 800001
01/07/14-14:05:17 (GMT) (IOSched): ERROR: QLDoInterruptServiceRoutine: Local RAM Parity Fatal Error occured
01/07/14-14:05:17 (GMT) (IOSched): WARN: QLTA_HandleTeb: Port Fatal Error
01/07/14-14:05:17 (GMT) (IOSched): NOTE: QLProcessSystemError: Restart RISC
01/07/14-14:05:19 (GMT) (qlRetryTask): NOTE: QLStartFw: Downloading Driver's FW image 03.00.01.47 from 03166360 4c0c8 bytes , result 0
01/07/14-14:05:20 (GMT) (qlRetryTask): NOTE: QLStartFw: Downloading Driver's FW image 03.00.01.47 from 03166360 4c0c8 bytes , result 0
01/07/14-14:05:20 (GMT) (IOSched): NOTE: QLIsrDecodeMailbox: Self test failure.
01/07/14-14:05:30 (GMT) (qlRetryTask): NOTE: QLInitializeFW: iSNS Server 0.0.0.0:0
01/07/14-14:05:30 (GMT) (qlRetryTask): NOTE: QLInitializeFW: ISNSServerIPv6Addr 00:00:00:00:00:00:00:00 :0
01/07/14-14:05:30 (GMT) (qlRetryTask): NOTE: QLInitializeFW: iSCSI Name iqn.1984-05.com.dell:powervault.60019b9000b693550000000052c6ceb8
01/07/14-14:05:30 (GMT) (qlRetryTask): NOTE: QLInitializeFW: port = 0, IPv4 Enable = 0, IPv6 Enable = 0
01/07/14-14:05:30 (GMT) (qlRetryTask): NOTE: Recoverable Local RAM Parity Fatal Error for port 0
01/07/14-14:05:30 (GMT) (qlRetryTask): NOTE: QLInitializeFW: port = 1, IPv4 Enable = 0, IPv6 Enable = 0
01/07/14-14:05:30 (GMT) (qlRetryTask): NOTE: Recoverable Local RAM Parity Fatal Error for port 1
Plugging in the ISCSI ports on controller B doesn't throw any strange errors like that, could it simply be a bad controller? Thanks!
DELL-Sam L
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7.7K Posts
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January 7th, 2014 15:00
Hello Mtexter,
Thanks for pulling the support bundle and uploading it. It looks like the controller is not able to past p.o.s.t. so cause the controller can’t post it is looking like you will need a controller replacement. I checked your service tag to see if the MD3000i was still under warranty and it is not.
Please let us know if you have any other questions.
DELL-Sam L
Moderator
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7.7K Posts
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January 7th, 2014 10:00
Hello Mtexter,
It could be an issue with that controller. Can I get you to login to MDSM and create a support bundle. I will send you a private message that you can reply with the log.
Please let us know if you have any other questions.
Mtexter
2 Intern
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221 Posts
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January 7th, 2014 12:00
Thanks for the reply! I've uploaded the support bundle. I should add that this is a non-production system so any disruptive procedures are no issue. We're also running it in duplex mode but with just the one controller installed at the moment.