I don't think you can restore from the configuration file. Having 2 failed controllers usually lead to data lost.
I'm unsure if this works, but inside the controller has a SD card, near the controller battery. You will need to open the controller cover and locate the SD card. Try moving the SD card to the backup controller that you have.
DELL-Marco B
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December 19th, 2023 15:52
Hello David,
if both controller failed i dont' see a way to restore the LUN and raid configuration again.
What you can do is to recreate the same raid configuration of the same hard drive, but it is an extreme action.
Do you have a backup of data?
I suggest you to open a ticket from our technical support for this.
davidCNY
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December 20th, 2023 03:10
@DELL-Marco B
Hi .. I only have the config file but not the backup. The faulty md3200i is almost 10yrs old.
Thanks
DELL-Joey C
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4.1K Posts
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December 20th, 2023 06:02
Hi,
I don't think you can restore from the configuration file. Having 2 failed controllers usually lead to data lost.
I'm unsure if this works, but inside the controller has a SD card, near the controller battery. You will need to open the controller cover and locate the SD card. Try moving the SD card to the backup controller that you have.
davidCNY
1 Rookie
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6 Posts
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December 21st, 2023 06:03
@DELL-Joey C
Hi ... I have tried to swap the sd card between the faulty one to a good one.
Unfortunately, I still could not recover the data.
Thanks