Hey all -

We had a power outage the other day and while most of our infrastructure took it in stride, one of our instances did not - and we lost one of the RAID modules in our PowerVault MD3600f. I have since ordered a few cold spares and am now looking to swap out the bad one with a good one, but I'm not sure how, and the documentation was a little sparse on the details, so I thought I'd ask:

1. Can I do it live? Or do I need to shut down everything and swap them out with the machine cold?
2. How does it handle firmware differences between the still-good module and the replacement?

Thanks!