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March 28th, 2006 13:00

QLA2340 Scsi Miniport Driver Install Problem

I am having an issue installing the SCSI miniport x64 driver for a QLA2340 HBA.  This is installed in a PE2850 running Windows 2003 R2 x64.  When I installed Windows to the system, it identified the HBA and installed the canned windows STOR port driver.  I have downloaded the lastest SCSI miniport driver from Qlogics website but have had no success in installing it.  Upon install it errors out saying "The specified location does not contain a compatible software driver for your device.  If the location contains a driver, make sure it is designed to work with Windows for x-64 based systems."  I can download the newest STOR port x64 driver from Qlogic, and it WILL upgrade successfully.  Does anyone have any ideas as to why the SCSI version for x64 will not install??

6 Operator

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March 28th, 2006 16:00

For the x64 version of Windows 2003, I don't see a miniport driver on the Qlogic site under the EMC certified driver downloads (www.qlogic.com -> Downloads -> OEM drivers -> EMC -> Symmetrix, Clariion and Cellera -> QLA2340-E -> Windows server 2003 (64bit)).

Where did you get an x64-Windows version of a miniport driver?

3 Posts

March 28th, 2006 17:00

Thanks for your response! You are right.....I contacted Qlogic support and they told me the same thing......that an x64 version was not available.  But I was able to show the guy where I downloaded one from the Qlogic website, and then he told me that those versions were for Itanium based systems and were not supported anymore.  Thing is...they have separate downloads for IA64 based and X64 based systems!  (http://support.qlogic.com/support/os_detail.asp?productid=253&osid=64  If you scroll to the bottom of the download page you'll see a "previously released versions" link, and then you'll be able to access several X64 SCSI versions of the driver.  I really didn't get a good explanation when I asked about that.

Anyway, the only reason I was trying to use SCSI instead of STOR is that I also have a SCSI based NAS (220s) attached to the system as well and did not want to have conflicts between the drivers.  I had a similar system like this in the past which had a PV136T SCSI attached to it. When I installed the STOR port driver for my 2340 HBA, the PV136T quit working.  I was told to install the SCSI miniport for the HBA and when I did, all began working normally again.  I was just trying to avoid a similar situation with this server.

I will just try it with the STOR port driver and see what happens.......

 

March 31st, 2006 02:00

I'm having the same problem but I'm running 32bit processors.

I've got 3 PCI devices which simply won't detect and won't respond to the correct drivers from the EMC section of Qlogics driver page.

Can we possibly get a step-by-step installation guide for the QLA2340 on 2003 R2?

Thanks.

6 Operator

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March 31st, 2006 14:00

In your Powerlink account on the right side scroll down to the tools, and select the procedure generator. Download this file and run it. It will allow you to generate a document how to 'add a host'. Alternatively, here you may be able to find some useful information as well.

Message Edited by Dev Mgr on 03-31-2006 10:26 AM

4 Apprentice

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1.2K Posts

March 31st, 2006 19:00

Try this, it's an installer package and should install the correct drivers for yor card

http://support.qlogic.com/support/Eula_1.asp?path=http://download.qlogic.com/drivers/32025/qlflzip_1_0_30_b6.exe

April 2nd, 2006 07:00

I've tried the .exe and this didn't work either, I still have 3 unidentified PCI devices.

When I try to access the SAN via the R2 tools, it still gives VDS errors too.

Message Edited by SteveHunter on 04-02-2006 07:25 PM

April 4th, 2006 23:00

Anyone got anything to add???

6 Operator

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April 5th, 2006 10:00

Have you checked if there are chipset drivers for your system? They should be available under the server's own download section.

April 5th, 2006 22:00

I'm doing a direct comparison with another identical server which is also connected to the SAN. This has a driver which the R2 rebuild doesn't have called "EMS bus device" which the details report as an EMC device.

So I'm pretty sure it's not a chipset driver.
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