We have one disk on a RAID enclosure showing virtual disks with "failed mode".

This happened in the aftermath of a non scheduled power outage.

It is not possible to put it back to "optimal mode" by following the usual steps.

Such problem occured already in the past and was properly addressed by Dell technician but the equipment is now out of warranty and we are advised by Dell pro support to look for a quotation through this forum.

Urgent. Please kindly provide contact details of the relevant person we shall contact.

Thanks