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TL2000 Upgrade LTO-4 to LTO-6
Hello,
I'm having issues upgrading the tape drive in our Powervault TL 2000. It is connected to a Windows Server 2012 R2 server via a SAS switch.
While connected with the LTO-4 tape drive installed, Windows and DPM recognize the media changer and the tape drive.
Once I install the brand new LTO-6 drive in the tape library, it brings the drive online, scans, then says ready but after a few minutes the status changes to "HE: drive logged out Code: FB 01". While the LTO-6 drive is installed Windows and ITDT only sees the tape drive not the media changer and DPM only shows a standalone drive. When trying to upgrade the drive firmware on the web interface I received the error "Error During Firmware Upgrade: IR: SCSI invalid opcode !" but I was able to update the firmware for the drive via ITDT on the server. The web interface of the library is still showing the firmware and drive product ID of the LTO-4 drive.
The library is on E.30 firmware and the drive is on G9P1. If I swap the drives back to the LTO-4 everything works as expected.
Any help is appreciated.
Thanks!
tapelibraryfixer
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October 18th, 2017 10:00
from the front panel select configuration, save/restore, restore all.
lcparsi
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October 19th, 2017 05:00
Hi
I did all of the above suggestions, even reset library to default
but nothing change!
still showing LTO6 and not LTO7
DELL-Sam L
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October 20th, 2017 14:00
Hello RaVell,
If you have rest the chassis to defaults then you will need to get the sled that the drives are installed on to get it seen correctly. With replacement drives from dell they come with the sled so that the TL2000. In some case you can put an upgraded drive on the sled & they are seen correctly.
Please let us know if you have any other questions.