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July 20th, 2019 14:00

Error: Unable to load the SMBIOS Table (BIOS Update Program) on Precision 5820 Tower

Hi there,

after the Dell website told me about the update I went ahead and tried to run it. However, I immediately got a message box as follows:

---------------------------
BIOS Update Program
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Error: Unable to load the SMBIOS Table.
---------------------------
OK
---------------------------

I am in UEFI mode with SecureBoot enabled and an admin (but no system) password set.

What am I doing wrong?

 

Thanks.

1 Rookie

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30 Posts

July 30th, 2019 12:00

@DELL-Cares you mentioned someone would get in touch with me on Monday. That was 10 days ago. Any idea how to resolve this, whom else to get in touch with or so? ...

1 Message

August 8th, 2019 14:00

I have the exact same issue. I receive the following error when I try to upgrade the BIOS to 1.11.1 as Administrator on Precision 5820 Tower X-Series: "Unable to load the SMBIOS Table"

1 Message

October 9th, 2019 11:00

I haven't managed to fix this issue on Windows. I tried removing, then reinstalling the SMBUS driver, tried different versions of the Intel chipset driver, tried Intel DSA, then a clean, offline reinstall of Windows to make sure no Intel driver is interfering via Windows Update, then manual installation of the latest Intel chipset drivers, different BIOS versions, nope, nothing worked.

But TIL that you can actually update the BIOS without Windows. Just put the update file on a FAT32-formatted USB drive, press F12 during boot (when the Dell logo is shown), select "BIOS Flash Update", browse to the update file, and that's it.

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