Unsolved
1 Rookie
•
17 Posts
0
3985
July 8th, 2021 11:00
Precision 5820 common sound problem random pops
I bought a 5820 in February and on day 1 reported that the audio through HDMI was popping and spent 2 hours with an "engineer" who remotely explored the machine, toggling random settings off and on and generally showing no knowledge of what to do - he concluded by offering me a refund.
I then added a Dell soundbar and it was exactly the same, but this time via the USB out.
They decided it needed a new motherboard, and after a while when I wasn't free to let the engineer in, eventually a new motherboard was fitted.
It took a week of running badly (program crashes and running slowly) before it finally wouldn't boot up.
The telephone "engineer" asked me if I could access the BIOS, which I couldn't, so he concluded I needed a new HDD. At that stage I had no desire to inform him any different to what he thought. I thought that I'd just wait and speak to the engineer who turns up and he'd be able to see what's happening himself.
The engineer turned up and after we discussed it and he saw that it was nothing to do with the HD, he went ahead and reinstalled the OS anyway, wiping my systems drive that I hadn't backed up - shame on me. Losing the programs I'd set up etc was a huge blow - one took me a month to set up.
So of course the machine was now kaput, unable to update itself or stay online via wired connection.
After another engineer came and fitted another motherboard, which was DOA, they agreed to replace my machine and another month passed before I received the replacement.
After all that, the problem is EXACTLY the same. New machine - same issue - pop pop pop.
Anyone else notice this, or am I the very lucky one?
Sup, Dell?
GerryMandering
1 Rookie
•
17 Posts
0
August 19th, 2021 12:00
Just getting around to replying here. I found this, but I also found AMD claiming the wx7100 is "20%" faster iirc. Who knows, but the AMD was really solid, whereas I get glitchy little flashes and stuff now and again under a bit of load with the nvidia - I just haven't measured anything so maybe my opinion is just plain old confirmation bias.
Source: https://askgeek.io/en/gpus/vs/NVIDIA_Quadro-RTX-4000-vs-AMD_Radeon-Pro-WX-7100
speedstep
11 Legend
•
47K Posts
0
August 19th, 2021 12:00
Unless you install the restricted extras and VLC and the Restricted NVIDIA drivers this is not going to work in ubuntu. The other issue is that when you get audio artifacts even with Ubuntu you sometimes have to Kill the pulse audio daemon.
sudo
pulseaudio -KDue to copyright issues Ubuntu does not provide a default access to various media codecs. You can, however, easily install them by opening your terminal and executing: With the Ubuntu Restricted Extras package installed you will be able to play MP3, MPEG4, AVIand some other media files. You may wish to enable automatic login in Ubuntu. When you enable automatic login in Ubuntu 20.04, you as a user, will be able to enter your session without being prompted for your password. There can be only one user with automatic login.
You did not say what software was giving audio artifiacts. Note: PulseAudio does not currently allow TrueHD or DTS-MA passthrough, this is a PulseAudio limitation and not a limitation of linux.
Ubuntu can be installed alongside windows so that you can choose which OS. You will have to resize the windows partition using DISKMGR.MSC and then defrag the drive BEFORE trying this.
Andy812
2 Intern
•
202 Posts
0
August 23rd, 2021 22:00
In addition, in 2019 MS updated their sound system for reducing delays, making it very unstable. So if the vendor(dell) did not update drivers, there is no help. Common problem with HP laptops made before 2020.
Andy812
2 Intern
•
202 Posts
0
August 23rd, 2021 22:00
hdmi audio is often popping not in the computer, but in the badly designed unscreened receiver (tv or monitor). Sometimes, receiver can not decode some specific AV-muxed stream (nVidia is famous for making home-AV incompatible muxing)
GerryMandering
1 Rookie
•
17 Posts
0
December 16th, 2021 07:00
Actually, having used both, I now conclude the wx7100 was WAY faster than this rtx 4000. I thought it was slow because of the way I was recording my audio but changed that and it's actually just not at all as fast as the AMD. It's also really buggy - had several updates on the drivers but it does the same buggy stuff as always.
I hate the Nvidia.
jacob2i
3 Posts
0
April 28th, 2022 22:00
I just tried this soln and it appears to have worked. Man that was a bad thing Dell did!