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October 23rd, 2018 14:00

Precision 7820 BIOS update fans run fast

I have a DELL Pecision 7820 that since I updated the BIOS the fans run loud.

Is there going to be a UPDATE to the BIOS soon because this is annoying when it ran real quiet before the update.

5 Posts

October 7th, 2019 09:00

Thank you so much, Alan!

2 Posts

October 7th, 2019 10:00

I pulled the NVMe drive. And the computer is quiet.  Will see if it stays quiet all day.  

I understand Alan says that the November Bios should fix it, but considering the start of this thread was October of last year, I'm not 100% confident that it'll be remedied. Dell support was clueless when my first machine's motherboard & SSD fried.

You'd think if a fix was in the works, they would have been aware of it when replacing parts and ultimately my whole machine.

Sad that I was shoehorned into getting this Dell workstation because of a corporate contract.

7 Posts

October 8th, 2019 05:00

As a costumer with the same problem: I can assure, the November BIOS will fix the loud fan/NVMe-problem for the Precision 7820/7920 Tower.

 

2 Posts

October 28th, 2019 15:00

Another customer with a brand new Precision 7820 tower with same problem, chiming in. I've bookmarked the page and will be waiting for the update.

5 Posts

November 5th, 2019 08:00

The noise mainly come from two rear fans. Therefore, if we can reduce the rear fans speed, the workstation will not make loudly noise.

I found that the linux tools i8kutils could help us to control fan speed. So I program a fan tool which can not only read all fans speed but also make two rear fans at low speed. It works on my dell 7820 workstation with Redhat 8.0 system. Please note that all fans will be reset after power off.

https://github.com/beikesea/dell-7820-fans 

2 Posts

November 14th, 2019 09:00

I am extremely please to report that Dell release the new BIOS update today.
 
After the update, it rebooted, and is now running very quiet during normal operation instead of sounding like it's in emergency overheating mode.
 
I pasted the Fixes list below, it doesn't list the issue, or maybe the vague "configuration issue" might be the one?
 
 
Anyways, we are EXTREMELY happy & will be keeping the system!
 
Thank you!
 
 
Fixes:
- Firmware updates to address security advisory INTEL-SA-00241 (CVE-2019-0169, CVE-2019-11088, CVE-2019-11104, CVE-2019-0131, CVE-2019-11090, CVE-2019-0166, CVE-2019-11087, CVE-2019-11101, CVE-2019-11100, CVE-2019-11132, CVE-2019-11131, and CVE-2019-11147)
- Firmware updates to address Intel security advisories INTEL-SA-00270 (CVE-2019-11135) and INTEL-SA-00271 (CVE-2019-11139)
- Firmware updates to address Intel security advisories INTEL-SA-00240 (CVE-2019-0152) and INTEL-SA-00280 (CVE-2019-11136 and CVE-2019-11137).
- Firmware updates to address Intel security advisories INTEL-SA-00240 (CVE-2019-0151).
- Fixed a BIOS Setup configuration issue that occurs after clearing the CMOS.
- Fixed an issue with preboot TPM detection and error logging.

Enhancement:
- Updated the Intel RSTe preOS.
- Added a new feature to automatically suspend BitLocker before upgrading the firmware. After the firmware upgrade is complete, BitLocker is automatically enabled.
- Added an enhancement to extend the BIOS password configuration measurements into the TPM.
Version
Version 2.4.1, 2.4.1
 
 

30 Posts

November 14th, 2019 11:00

I think the LATEST BIOS update made the fans run quiet again.

I just wish it didn't take so long to get this update.

But thanks DELL I have been waiting awhile for this.

 

7 Posts

November 19th, 2019 00:00

Wow, this took a long long time to fix it officially.

I can confirm, that the latest BIOS-Update  2.4.1. solves the describes problem for me.

I hope I will be recovered from my BIOS-update-phobia someday

5 Posts

November 19th, 2019 23:00

I don’t know, folks, my fans still randomly go to loud speeds after updating to 2.4.1.  Perhaps it’s better but I wouldn’t call the issue “fixed” on my end.

Alan, do you know if the 2.4.1 update was supposed to address the loud fans issue?

3 Apprentice

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1.2K Posts

November 20th, 2019 06:00

@jasond916 going by your statement I don't think you have the same issue that the BIOS revision was designed to resolve. It was designed to address fan noise at idle amongst other points outlined in the release notes.

As others have stated, it has resolved that issue for them.

Your system fan sounds like its operating normally but it also could be your perception of the issue.

My suggestion would be to run HWINFO64 and note down what the fan speeds are when the system is "going to loud speeds"

Alan

5 Posts

November 20th, 2019 11:00

Copy that.  Thanks for the reply, Alan! I’ll look into that.

4 Posts

October 11th, 2022 13:00

This was never fixed? I have a Precision 7820 built in 2021 and it does this same thing. I have the latest BIOS, but every time I put an NVME drive in there it sounds like a leaf blower.

4 Operator

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1.1K Posts

October 13th, 2022 05:00

@TRGemm 

I've a 7820 built prior to 2020 (june 2018 to be precise), and I've never experienced sound issues linked to the fans ( I use a nvme in the flexbay ) except for a bearing issue that resulted in changing one fan under warranty. For personal reasons (I don't need the subsequent changes/fixes) I'm at bios 2.6.3 .

It's always VERY quiet

To be precise, I have 1 x nvme in the front flexbay , and 3 x sata hdd installed internally, with 1 x flexbay empty for a 2nd nvme/u.2 unit

1 Rookie

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2 Posts

February 23rd, 2024 05:29

Hey there,  is anyone still having this issue on the latest bios? I'm using a PCI NVME so removed the contents of the flexbay + set the thermal options to quiet in the BIOS but the machine still seems to run unnecessarily loud. Interestingly I have a Precision 7810 that does not have this issue at all.

My HWInfo screenshot is not displaying here but the max temp on sensors 0-7 is 38c but fans are all running at 1500rpm. CPU/GPU temps are fine and thermal paste has been replaced.

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