Did you verify the memory module was fully (and correctly) seated in the socket?
Also, sometimes the BIOS must be reset to recognize new memory. It shouldn't be but sometimes it needs reset.
Before you reset the BIOS (the reset will set it to the original factory defaults) if you have any customization note that as it will have to be re-entered after the BIOS reset.
To reset the BIOS, power off the PC, open the case and locate the CR2032 (CMOS) coin cell battery on the motherboard. Remove the battery for at least 10 minutes. Reinstall the battery, observing polarity. Power on and see if the new memory is recognized.
bmcowboy
3 Apprentice
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573 Posts
0
May 31st, 2019 11:00
Hi @lezgoyanks ,
What is the Diagnostic LEDs looks like when fail to boot? You may refer to T3610 Owner's Manual starting from page 53.
fireberd
9 Legend
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33.4K Posts
0
May 31st, 2019 11:00
Did you verify the memory module was fully (and correctly) seated in the socket?
Also, sometimes the BIOS must be reset to recognize new memory. It shouldn't be but sometimes it needs reset.
Before you reset the BIOS (the reset will set it to the original factory defaults) if you have any customization note that as it will have to be re-entered after the BIOS reset.
To reset the BIOS, power off the PC, open the case and locate the CR2032 (CMOS) coin cell battery on the motherboard. Remove the battery for at least 10 minutes. Reinstall the battery, observing polarity. Power on and see if the new memory is recognized.
TehJumpingJawa
1 Rookie
•
10 Posts
0
December 17th, 2024 20:41
5 years too late, but did you ever solve this?