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May 13th, 2024 10:52

Dell Precision 7510 shutdown problem

My laptop (dell precision 7510) shutdown automatically whenever I start a game or run a simple simulation. I am getting this event description in system log can anyone tell be how to solve this problem.

"The process C:\Windows\System32\RuntimeBroker.exe (DESKTOP-EQ55Q8H) has initiated the power off of computer DESKTOP-EQ55Q8H on behalf of user DESKTOP-EQ55Q8H\Admin for the following reason: Other (Unplanned)
 Reason Code: 0x0"

7 Technologist

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12.1K Posts

May 13th, 2024 12:55

Try disabling RuntimeBroker in the task manager and see if it helps. If so then disable it in the startup tab.

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