1613

February 22nd, 2021 13:00

HDMI not working Precision 3550

Windows 10,  20H2 19042.804

The display and HDMI cable work fine for other device but not for the laptop.

I plug in the cable and Windows is unable to detect the monitor.

I have tried installing the Intel and nVidia drivers, but no luck there.

March 19th, 2021 13:00

This was a hardware problem. Had to get the motherboard replaced.

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27.5K Posts

February 23rd, 2021 07:00

We tried reaching you on a private message asking for the Service Tag number to ascertain the warranty but did not receive a response. Please feel free to reply to the private message whenever you are available.

February 23rd, 2021 08:00

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