Intel(R) Dynamic Tuning: BAT0_CRT=373K

Question

Laptop: Dell G15 5511 i7-11800H

OS: Windows 10 10.0.19044

Error Message:

"The system was hibernated due to a critical thermal event.

Hibernate Time =‎ 2022‎-‎11‎-‎17T18:34:27.426973400Z

ACPI Thermal Zone = Intel(R) Dynamic Tuning: BAT0

_HOT = 373K"

I guess the "BAT0" in the error message stands for battery. The error only occurs when I play Apex Legends after I changed the thermal paste. When I'm playing other games like League of Legends, everything goes just fine.

The similar thermal issues people reported are related to CPU, but mine is kind of wired. All tests or diagnostics about hardware have been passed including battery.

I have no idea why battery can get overheat and let the laptop shutdown automatically. I'd appreciate it if anyone has any clue about this.

DELL-Cares · Answer

Thank you! We have received the required details. We will work towards a resolution. In the meantime, you may also receive assistance or suggestions from the community members.

Khaez · Answer

Hey Just wondering if your issue was resolved and if you managed to figure out what that error was.

howllow · Answer

I just pull out the battery and keeps charging when using, and everything goes well now. So I think it's some unknown error with battery.

M_hkr · Answer

Hello, has your problem been solved, because I also encountered the same problem as you, I would like to know the solution, thank you.

andy0 · Answer

No error is reported in 1.15.0bios version. You can try it XD

Precision Mobile Workstations

Intel(R) Dynamic Tuning: BAT0_CRT=373K

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