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May 4th, 2023 03:00

Max Physical thickness for NVMe SSD in Mobile Precision 7780

Hi,

I have just ordered a Mobile Precision 7780 but not yet taken delivery of it.

I would like to insert 3 * 8TB NVMe SSDs into it, but Dell do not provide 8TB and I cannot find data on the maximum allowable thickness for these (M.2 2280) devices in the 7780 laptop.

 

Does anyone have any guidance for me?

Thanks in advance,

Zoltan

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May 8th, 2023 01:00

Thank you! We have received the required details. We will work towards a resolution. In the meantime, you may also receive assistance or suggestions from the community members.

May 10th, 2023 00:00

Hi,

This issue is somewhat resolved in that I believe there is no undue restriction on NVMe thickness.
Based on this, I am currently ordering 3 * Sabrent 8TB Rocket 4 Plus NVMe PCIe 4.0 M.2 Internal SSD without heatsink.

Article https://dell.to/3HOZHnD shows only up to 4TB - but is this because DELL does not have a Dell-labeled 8TB?

I am assuming that a non-Dell branded 8TB drive should work.

Please confirm that I can install 3 of the above mention 8TB devices into the 7780.

I am told that the 7780 has built in heatsinks in the NVMe drive bays.

Has Dell got any information regarding 4TB or 8TB NVMe performance in the 7780, regarding heat generated from high usage?

 

Is it OK for me to proceed with 3 * 8TB NVMe drives?

 

Thanks and regards,

Zoltan

May 10th, 2023 23:00

Hey, Hi Paul,

Yay - an unbiased human response

I chased around Dell Cares all yesterday and before and got nowhere

I suspect the reason is that Dell only goes up to 4TB and they would rather not assist a non-Dell item.

The upgrade from 1TB boot NVMe to 4TB on Dell is $1799 or so)

A new 8TB is $999  -  go figure !

I then go hold of Sabrent, and in less than an hours I got all the info I wanted. (queue: Another smiley-face)

So your affirmation is great to have - thanks.

The Sabrent heatsink is removeable which is great because if at some point I want to move these NVMes to a desktop, I can just put them back on. (So I will buy with heatsink, rather than without)

So with fingers partially crossed, I'm ordering 3 * 8TB off BHphoto - but now they've gone to sleep for the pat 6 hours or so.

AAAaaargh!!

Thanks and kind regards,

Zoltan

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May 10th, 2023 23:00

This week I installed 2 x 8TB Corsair MP600ProNH Gen4 PCIe x4 M.2 NVMe in my 7780 as my data drives and 1 x 2TB WD NVMe that I had lying around as my TEMP drive. A nice feature of the Corsair SSD is that it does not appear to require a massive heat sink, as some others appear to do,  and was comfortably accommodated within the 7780.

All is working well.

The price of the two 8TB NVMe SSDs was less than Dell wanted to charge me for a single 4TB SSD.

Regards, Paul

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May 11th, 2023 00:00

Hi,

Thank you for reaching out to us. We’d be glad to look into this for you right away. Before we proceed, we strongly recommend that you remove the Service Tag from the public post for security reasons. Also, as our interaction would involve sharing personally identifiable information, please private message us so that we can start working toward a resolution.

May 11th, 2023 04:00

Hi,

Thanks for the Service Tag tip - I see it is already deleted (above)

 

Regards,

Zoltan

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May 11th, 2023 13:00

Thank you for messaging us. To ensure the privacy of your information, we recommend that you continue chatting with us through direct message. We apologize for the inconvenience.

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