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November 13th, 2022 10:00

Nvidia A5000 graphics unstable on my Precision, how to diagnose problem

Hello, I have Precision 7560 with discrete graphics Nvidia A5000.

Problem is very strange, system sometimes don't see this graphics. Sometimes when I login to system Windows simply don't see this device.

Even more when I go to BIOS there is no my A5000, computer don't detect it. And I can't answer how this is happened. For example I can work 5 days with A5000 without any problems, and then 2 days computer simply can't detect it, and then again it works. Entering to BIOS, restarting computer doesn't help. Sure, I have BIOS and other latest updates. I think may be it's physical problems inside with connection and wires? It's strange cause my laptop is several month old and never fall down or have any physical damage.

November 14th, 2022 05:00

On startup I run diagnostics tool and see these results and errors:

Sensor: the (video) reading (150C) is lower then expected.

Error code: 2000-0315, validation code: 92761

 

And second similar:

Sensor: the (video) reading (0C) is lower then expected. 

Have anyone idea what this could be and how to solve? Sure I don't want to send my laptop to service cause it takes much time and I have a lot of data there. So may be I could do some things at home to solve this problem.

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