NVIDIA Unable to recover from a kernel exception

Hi all,T

There is a Dell M4800 with NVIDIA K1100M GPU. The user on this mobile workstation uses Catia Software.

Since a few days he receives error about "NVIDIA OpenGL".

The error message is 

"Unable to recover from the kernel exception. Error code 3(subcode 7)"

I am quite sure that this laptop had the lastest Dell Driver. After that we tried to install another driver but we received the same error.

Any suggestions?

Best regards

Federico