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May 26th, 2021 07:00
Precision 7530 (A7) ME FW Downgrade - Request MeSpiLock Failed
I am getting the following error when my Precision 7530 boots:
(A7) ME FW Downgrade - Request MeSpiLock Failed
It started when the Dell update program installed updated something. It was many months ago and I have, as suggested in many forums, updated the BIOS. I have also done a clean install of Windows and followed many of the solutions I have found online for other Dell computers.
So far it is just annoying, but what is more annoying is that Dell says my very expensive laptop of out of service warranty but the problem was caused by Dell software (ie Dell Command Update) and they can't fix it.
Can anyone help?
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DELL-Cares
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May 27th, 2021 01:00
We tried reaching you on a private message asking for the Service Tag number to ascertain the warranty but did not receive a response. Please feel free to reply to the private message whenever you are available.
matt_77_7_1
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May 30th, 2021 18:00
@DELL-Cares
Thanks for your private messages - as noted in my post, the laptop is out of service warranty so there is no need for you to check for me.
Without a service warranty for my laptop will Dell provide support for an issue caused by Dell updates? Does Dell require me to pay for it to help fix the issue caused by the Dell updates?
Mubeen1
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October 31st, 2024 05:18
@DELL-Cares @matt_77_7_1 My Laptop Precision 7520 have the same issue,
Is there anyway to fix it please help!
I've tried to go previous Bios version but but it didn't successfully go that versions.
Please suggest the solution.
Belgarion2
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February 11th, 2025 03:48
Same probelm here. Also on a Laptop Precision 7520.
Bios at 1.39.0 5/11/2024
Support Assist says i'm 100% up to date.
(edited)