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May 11th, 2023 03:00
Precision 7560 BIOS not showing dGPU
Hi All,
Dell engineers replaced the motherboard of my laptop twice. Ever since, I had intermittent issues when booting up. It does not always boot up. I have upgraded the BIOS.
I have noticed that when I disable Hybrid Graphics, it does not boot up at all. In the OS, I cannot see the discrete GPU listed at all, only the integrated Intel gGPU.
Also, the on the System Informatoin page on the BIOS, under dGPU Video Controller, nothing is listed:
I know that the laptop is shipped with
490-BGQL : NVIDIA T1200 w/4 GB GDDR6
So I am wondering if the dGPU got disconnected during the motherboard replacement. Wouldn't the BIOS list the discrete GPU?
thanks
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DELL-Cares
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May 11th, 2023 03:00
Thank you! We have received the required details. We will work towards a resolution. In the meantime, you may also receive assistance or suggestions from the community members.