4 Posts

September 29th, 2018 15:00

I have the same problem. I think this am just out of warranty and it seems odd that a very limited used laptop would just stop outside of warranty. HMMMMM

1 Message

December 19th, 2018 05:00

Me too, we have same problem here and no-one tells us about it?

December 20th, 2018 11:00

Have you tried removing the CMOS battery?

If not...

Capture.PNGAnd then...

1Capture.PNGOnce re-assembled go ahead and reboot the machine to see if it enters the BIOS and if it does...

***DONT ATTEMPT TO BOOT TO O.S.***

Check the settings in the BIOS and make sure it is as you wish (Boot order correct, sata in ahci or ide{ahci preferred} secure boot, etc.)

Before you save and exit go ahead and plug/insert W10 install media then save and exit

When it reboots hit F12 to enter boot menu and select install media....go ahead and re-install W10

At this point you *should* be good

4 Posts

July 29th, 2020 19:00

tried it all.  Mine just keeps cycling and nothing happens on screen.

4 Posts

July 30th, 2020 03:00

I also bought another used M6800 and dumped the hard drive into that machine with success.

(edited)

2 Intern

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217 Posts

July 30th, 2020 06:00

Have you checked the boot code lights?

(Storage, Power, and Wifi)  At boot when the system does it's self test, there will be a pattern shown on those lights if there is any kind of error.

Precision M6800 Manual
-Troubleshooting
--Device Status Lights

For example:

Solid Blinking Solid The memory modules are detected but has encountered an error.

4 Posts

July 31st, 2020 18:00

The manual Dell provides does not give all different variables of light sequences.  Mine does not match any of them which leads me to believe the motherboard is the issue.  Again, dell has been notorious for bad motherboards and sweeping their dirty laundry where nobody will find it.  I am a firm believer this is one of those piles especially since there are two versions of motherboard for the M6800.  The fact that the HD popped out and into another M6800 and was fully functional also indicates something is wrong with the chassis.  Dell does not care to assist even after I have contacted them they said to move into support chat would cost $$$ per minute on a machine that will not boot.  No faith in dell anymore and that is why other brands are recommended for Autocad over a dell anymore.  Michael will drive this company into the ground with his antics and won’t even flinch because of his countless Billions preying on consumers with known inferior internal components.

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