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July 7th, 2021 22:00

Premium Active Pen and Precision 5550

I've successfully used the Dell Active Pen (PN579X) with the Precision 5540 (UHD touch display) but can't get it to work with the newer 5550 (UHD touch display). I realise that Dell don't claim compatibility with either model, but the pen seems happy with the 5540 just the same.

Anyone been able to get a pen to work with the display on a Precision 5550?

Moderator

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27.8K Posts

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553 Points

July 8th, 2021 16:00

Thank you! We have received the required details. We will work towards a resolution. In the meantime, you may also receive assistance or suggestions from the community members.

Moderator

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27.8K Posts

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553 Points

July 8th, 2021 16:00

We tried reaching you on a private message asking for the Service Tag number to ascertain the warranty but did not receive a response. Please feel free to reply to the private message whenever you are available.

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