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April 20th, 2022 14:00
Unable to install driver for nvidia quadro m2000m
I can not install the Nvidia driver, I checked everything on the Internet, and nothing helped, hope for this forum. When I try to install the driver, it says that there is no hardware. The video card is not in the device manager. I assume that something needs to be done with the driver responsible for the PSI split of the video card. Tried:
* install drivers of different versions
* install drivers of different versions in safe mode
* removed driver remnants with Display Driver Uninstaller
* updated all possible drivers in Windows Update
* updated all possible drivers in dell support
* did everything written above on a "clean" Windows
yesterday the video card worked without problems, I decided to update the driver, a blue screen of death appeared with an error code: VIDEO_DXGKRNL_FATAL_ERROR
when the computer rebooted, the video card disappeared from the list of devices. driver installation says that there is no such hardware, although the same driver started installation before a critical error appeared.
Hope you can help me to solve the problem...
precision 7510 i7-6820hq nvidia quadro m2000m
Ind Service Tech
1 Rookie
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4 Posts
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April 30th, 2022 12:00
That's a video driver Direct X conflict with something else that's resident in RAM. Is there anything else attached to the system particularly video wise? USB webcam, anything? The latest Win 10 updates have affected Direct X video and in some cases audio.
OK my pet peeve is I only use Dell vetted drivers. The generic video drivers (nVidia, AMD, Intel) sometimes cause problems. Some higher end OEMs (Dell included) add enhancements that can conflict with those chip manufacturer's generic drivers. Clear out the nVidia drivers as best you can and make sure all USB hardware (other than a keyboard/mouse) are disconnected.
If that works, at least you know the USB peripherals or something else you installed is the problem. There can be other factors for that individual system but I'll let Dell sort that out for you. Good luck!
Mary G
6 Operator
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20.1K Posts
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April 30th, 2022 13:00
Go to your driver download page at Dell to get the right driver--
Support for Precision 7510 | Drivers & Downloads | Dell US
Remember that laptops rarely or never get updated drivers like Desktops with separate video cards.