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June 6th, 2022 18:00
WD19DC warranty
I would have expected this to be a bit better with actual service tags, but my warranties are all over the place.
I bought a WD19DC used. It wound up being bad but had a valid warranty ending in June 2023 (I will call this dock #1). It's been replaced a few times since then unfortunately. The last one I had in my possession (dock #3) had a warranty ending sometime in 2024. The most recent one (currently working, dock #4) has a warranty ending in December 2022, so six months are missing.
The service tag team wants the original order number, but I would think someone could track this (I don't have it) internally to pull it up.
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DELL-Cares
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June 7th, 2022 12:00
We tried reaching you on a private message asking for the Service Tag number to ascertain the warranty but did not receive a response. Please feel free to reply to the private message whenever you are available.
DELL-Cares
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June 7th, 2022 14:00
Thank you! We have received the required details. We will work towards a resolution. In the meantime, you may also receive assistance or suggestions from the community members.