1600n paper jam

Question

I seem to be having a problem when I am printing.  The page will print but stops when the page gets to the last roller that pushes the paper outto the bin.  it says paper jam open/close door.  I opened every door and cleaned out every peice of paper I can see.  but it keeps getting stuck.  then I tried to open and just close the door.  I do that and the paper will come out but the next page gets stuck again.  Also the same page keeps printing over and over.  Any help would be appreciated. Thanks, Jeff G

d3sp · Answer

Contact local DELL support and request the exchange of the machine.

reergo · Answer

try to turn the power switch on/of. Worked for me.

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