The drum should still be good, but I'm guessing the drum counter was not reset. Any time you replace the drum on a 17x0 printer, you will need to reset the drum counter when the replace PC error occurs.
Any time an imaging drum is replaced on a 1700, 1710, or 1720 model dell laser printer, you must reset
the photoconductor count. The following procedure illustrates how this is done: 1. Open the front access cover 2. Press and HOLD the Cancel Button (Red X) 3. When you see the LED's 'Chase' turn the printer off 4. Close the access cover, and turn the printer back on 5. Press the Continue Button (Green Triangle) to print a settings report 6. Under the section 'Cartridge Information', locate the item 'PHOTOCONDUCTOR COUNT=0K' indicating 'Zero Thousands'. s now been reset, and you should now be able to print normally.
mardwal
19 Posts
0
July 26th, 2010 12:00
The drum should still be good, but I'm guessing the drum counter was not reset. Any time you replace the drum on a 17x0 printer, you will need to reset the drum counter when the replace PC error occurs.
Any time an imaging drum is replaced on a 1700, 1710, or 1720 model dell laser printer, you must reset
the photoconductor count. The following procedure illustrates how this is done:
1. Open the front access cover
2. Press and HOLD the Cancel Button (Red X)
3. When you see the LED's 'Chase' turn the printer off
4. Close the access cover, and turn the printer back on
5. Press the Continue Button (Green Triangle) to print a settings report
6. Under the section 'Cartridge Information', locate the item 'PHOTOCONDUCTOR COUNT=0K' indicating 'Zero Thousands'.
s now been reset, and you should now be able to print normally.
HJ Arizona
1 Message
0
February 19th, 2012 12:00
Quick, Easy and THANK YOU!
TABBIE
1 Message
0
July 13th, 2018 06:00
thank you!!! it worked