However, the firmware must be packaged in a program written for a specific OS; in other words, I need to 'unpack' the firmware on my computer and load onto the 1815dn; to so 'unpack', I need a file able to run on my computer's OS.
To the best of my knowledge, an *.exe file will not run on Mac OS X; if I am mistaken, please tell me which application to use to open and run such file.
Could Dell place the firmware in a file able to run on Mac OS X? Since the firmware itself is software-independent and since Dell has written other files able to run on Mac OS X -- prior firmware updates, for example, Dell should be able to do so readily quickly.
I think this thread is being duplicated in this forum but I'll repeat here just to be complete.
There is a Windows-only .exe self-extracting firmware file posted, but right next to it in the download list is the actual Dell1815dn_V1.03.03.08_smdall.hd file that you can download directly and then upload that to your 1815dn just fine with OS X.
Just read the instructions if you have further questions.
Gina, I just bought a new Dell 1815dn. I plugged it to the USB of my MacBook Pro running OS X 10.4.8 (Intel). The printer is OK even if I still have problems with enveloppes. I can make copy but have troubles with the scanner. I scanned to the USB key but the file cannot be seen with my MAC ! I checked with a PC, the file is there and looks great. I downloaded Dell1815dn_V1.03.03.08_AutoUpgrade.exe . This type of thing does not run on a Mac. I would like to know how to fix this problem (with the scanner). Otherwise, I'll send the printer back for rembursement.
One caveat - the description of the files at http://support.dell.com/support/downloads/format.aspx?c=us&l=en&s=gen&SystemID=PRN_ALL_1815DN&os=MAC1&osl=en&deviceid=10669&typecnt=2&libid=40&releaseid=R138002&vercnt=2 lists the Dell1815dn_V1.03.03.08_smdall.hd file incorrectly as a collection of PDFs, when it is in fact the firmware upgrade file itself.
Also, if you click on the ReleaseNote_Dell1815dn(31-Oct-2006).xls link in that list, its description says it's the firmware file when it's really the release notes. Just found that out and answered my own question from earlier. The answer is a bunch of stuff that probably doesn't matter to most people, and not a fix for the PDF and TIFF scans and faxes that crash Entourage.
lochi009
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0
January 26th, 2007 18:00
rcersted
12 Posts
0
January 27th, 2007 17:00
rcersted
12 Posts
0
January 29th, 2007 12:00
To the best of my knowledge, an *.exe file will not run on Mac OS X; if I am mistaken, please tell me which application to use to open and run such file.
Could Dell place the firmware in a file able to run on Mac OS X? Since the firmware itself is software-independent and since Dell has written other files able to run on Mac OS X -- prior firmware updates, for example, Dell should be able to do so readily quickly.
Thanks in advance for any reply.
Gina Q
2 Intern
•
1.7K Posts
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January 29th, 2007 12:00
methodologie
20 Posts
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February 1st, 2007 20:00
There is a Windows-only .exe self-extracting firmware file posted, but right next to it in the download list is the actual Dell1815dn_V1.03.03.08_smdall.hd file that you can download directly and then upload that to your 1815dn just fine with OS X.
Just read the instructions if you have further questions.
helmecj01
2 Intern
•
2.4K Posts
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February 3rd, 2007 09:00
http://support.dell.com/support/downloads/type.aspx?c=us&l=en&s=gen&SystemID=PRN_ALL_1815DN&os=MAC1&osl=en&deviceid=10669&libid=40
Baskerville
1 Message
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February 4th, 2007 01:00
methodologie
20 Posts
0
February 4th, 2007 03:00
methodologie
20 Posts
0
February 4th, 2007 03:00
Also, if you click on the ReleaseNote_Dell1815dn(31-Oct-2006).xls link in that list, its description says it's the firmware file when it's really the release notes. Just found that out and answered my own question from earlier. The answer is a bunch of stuff that probably doesn't matter to most people, and not a fix for the PDF and TIFF scans and faxes that crash Entourage.
helmecj01
2 Intern
•
2.4K Posts
0
February 4th, 2007 07:00