You indicate you're using Word'03 to print from.....
What is the page layout of your document formatted to?
Is your page layout also set to that envelope size?
For example: #10 envelopes measure 9.5" x 4.125". The page layout of your document must also be set to the same size. Same thing goes with your "6.75" envelope
Golden rule with paper operations in "most" laser printers:
Which means, if you have the printer MPF set for a #10 size envelope yet the application is sending a letter size job to the printer, which is expecting a #10 size job, you'll get exactly the error and situation you have.
If the 6.75 is an unsupported size, you can establish a custom size by opening the Properties of the printer, clicking the Configuration tab, then at the bottom of the screen, clicking the "Custom Paper Size..." button.
Mostly I used the Tools/Mail/Envelopes dialogue to (try to ) print envelopes. The options in that dialogue allow specifying envelope size, and I set it to 6 3/4 or #10 whichever I was trying to print. I checked the document size with the page setup dialogue and it matches the associated envelope dimensions.
At one time during the night I tried manually setting up a document with the correct size -- a desperation tactic which didn't work either.
The MPF paper size options on the printer itself do not include a 6 3/4 envelope size, though the user's guide describes explicitly how to load envelopes "shorter than 8" wide", as does the icon on the printer itself.
(Loading small envelopes is a pain because loading long-side-first requires shoving your arm deep into the printer to get the envelopes to where the printer can feed them.)
MPF paper size options includes "envelope" and "free size". I set it to envelope but often when I load the media, per the manual's explicit and pictured instructions, the printer display shows "free size". This happens with either size envelope. I also tried setting MPF explicitly to "free size". I'm not sure how this is supposed to behave but it seemed like the printer was disagreeing with Word and my eyesight about the dimensions of the envelope, no matter what I told it via word or the MPF settings.
Regardless I had no success with any combination of these settings vs the Word settings.
The printer goes to print, feeds the envelope, prints nothing on it and displays one of the errors previously described.
At this point I would pay Dell support if I believed they would provide information allowing me to print envelopes with this fairly expensive printer, but so far I remain skeptical. Is there anyone currently on the forums who successfully prints 6 3/4, or even #10, envelopes from Word 2003 using a 3010 printer??
For that matter I could try this from a Macbook Pro with vanilla software on it (iLife not Office) -- I will be handicapped by Mac-ignorance but would try, if anyone has that combination working. ??
Thanks for wading through this. Any help greatly appreciated.
OK, your help plus correcting a pilot error plus some voodoo has both sizes working.:smileyhappy:
Re your question,6 3/4 appears to be a standard name for a short-envelope size, both according to Word and my earlier Google search. Actual dimensions are 3 5/8" by 6 1/2" and this is what Word says also (no idea why it's called "6 3/4" ).
In case anyone else has to deal with this, here's what I did to get the short envelope printing, including the voodoo:
Edit a custom paper size as you suggested to match the envelope dimensions (Printer Properties/Configuration/Custom Paper Size)
Note to self: updating the printer driver as I did, means you need to do this again.
--Edit-- forgot to mention, I also used the printer's front panel to change paper size to Envelope.
In Word: I'm sure there's a much simpler way to do this but meanwhile, here's what I did that worked:
1) Override default printing properties. I did this with the File/Print... dialogue
Print Setup tab:
Paper Size is set to my custom size, Output size set to "Same as Paper Size"
Image Orientation: Landscape (pilot error, I was using Portrait thinking of print orientation. Apparently it's long-vs-short-side paper orientation.)
Click Poster/Mixed Document button and set Turn Image by 180 degrees to "Portrait and Landscape"
Paper Tray tab:
Click MPF Settings ... set Paper Type to "Envelope" and MPF Orientation to Landscape (again)
Click OK to set properties, then click Close on the print Dialogue, as there's nothing to print yet.
now click Tools/Letters and Mailings/Envelopes and Labels. In that dialogue:
Fill in the envelope addresses then click Options...
Envelope Options tab:
Set Envelope size to "Size 6 3/4" -- this is a Word size, not a custom form size
Printing Options tab:
Select Face up, and here's the voodoo: lie about the feed method
Select the Feed method showing the left edge of the envelope down and the top edge to the left. In my version this is the 2nd picture from the right. It appears to be the default, so people who don't read-the-nice-manual probably wouldn't have this problem. Anyway the way it shows the envelope being fed is NOT what you actually do; physically you feed the envelopes face up, flap open toward you as the manual says.
Click Print, and then say whatever words come to mind when it works.
llynster
2 Intern
•
1.7K Posts
0
April 11th, 2008 14:00
You indicate you're using Word'03 to print from.....
What is the page layout of your document formatted to?
Is your page layout also set to that envelope size?
For example: #10 envelopes measure 9.5" x 4.125". The page layout of your document must also be set to the same size. Same thing goes with your "6.75" envelope
Golden rule with paper operations in "most" laser printers:
"Application" settings OVER-ride "Driver" settings OVER-ride "Printer" settings.
Which means, if you have the printer MPF set for a #10 size envelope yet the application is sending a letter size job to the printer, which is expecting a #10 size job, you'll get exactly the error and situation you have.
If the 6.75 is an unsupported size, you can establish a custom size by opening the Properties of the printer, clicking the Configuration tab, then at the bottom of the screen, clicking the "Custom Paper Size..." button.
sTrey
3 Posts
0
April 11th, 2008 19:00
Thanks for your response.
Mostly I used the Tools/Mail/Envelopes dialogue to (try to ) print envelopes. The options in that dialogue allow specifying envelope size, and I set it to 6 3/4 or #10 whichever I was trying to print. I checked the document size with the page setup dialogue and it matches the associated envelope dimensions.
At one time during the night I tried manually setting up a document with the correct size -- a desperation tactic which didn't work either.
The MPF paper size options on the printer itself do not include a 6 3/4 envelope size, though the user's guide describes explicitly how to load envelopes "shorter than 8" wide", as does the icon on the printer itself.
(Loading small envelopes is a pain because loading long-side-first requires shoving your arm deep into the printer to get the envelopes to where the printer can feed them.)
MPF paper size options includes "envelope" and "free size". I set it to envelope but often when I load the media, per the manual's explicit and pictured instructions, the printer display shows "free size". This happens with either size envelope. I also tried setting MPF explicitly to "free size". I'm not sure how this is supposed to behave but it seemed like the printer was disagreeing with Word and my eyesight about the dimensions of the envelope, no matter what I told it via word or the MPF settings.
Regardless I had no success with any combination of these settings vs the Word settings.
The printer goes to print, feeds the envelope, prints nothing on it and displays one of the errors previously described.
At this point I would pay Dell support if I believed they would provide information allowing me to print envelopes with this fairly expensive printer, but so far I remain skeptical. Is there anyone currently on the forums who successfully prints 6 3/4, or even #10, envelopes from Word 2003 using a 3010 printer??
For that matter I could try this from a Macbook Pro with vanilla software on it (iLife not Office) -- I will be handicapped by Mac-ignorance but would try, if anyone has that combination working. ??
Thanks for wading through this. Any help greatly appreciated.
llynster
2 Intern
•
1.7K Posts
0
April 11th, 2008 20:00
Is 6-3/4 an actual envelope size? Or, is that one of the dimensions?
What are the dimensions?
Did you try using the custom size settings and naming your envelope?
sTrey
3 Posts
0
April 11th, 2008 21:00
OK, your help plus correcting a pilot error plus some voodoo has both sizes working.:smileyhappy:
Re your question,6 3/4 appears to be a standard name for a short-envelope size, both according to Word and my earlier Google search. Actual dimensions are 3 5/8" by 6 1/2" and this is what Word says also (no idea why it's called "6 3/4" ).
In case anyone else has to deal with this, here's what I did to get the short envelope printing, including the voodoo:
Edit a custom paper size as you suggested to match the envelope dimensions (Printer Properties/Configuration/Custom Paper Size)
Note to self: updating the printer driver as I did, means you need to do this again.
--Edit-- forgot to mention, I also used the printer's front panel to change paper size to Envelope.
In Word: I'm sure there's a much simpler way to do this but meanwhile, here's what I did that worked:
1) Override default printing properties. I did this with the File/Print... dialogue
Print Setup tab:
Paper Size is set to my custom size, Output size set to "Same as Paper Size"
Image Orientation: Landscape (pilot error, I was using Portrait thinking of print orientation. Apparently it's long-vs-short-side paper orientation.)
Click Poster/Mixed Document button and set Turn Image by 180 degrees to "Portrait and Landscape"
Paper Tray tab:
Click MPF Settings ... set Paper Type to "Envelope" and MPF Orientation to Landscape (again)
Click OK to set properties, then click Close on the print Dialogue, as there's nothing to print yet.
now click Tools/Letters and Mailings/Envelopes and Labels. In that dialogue:
Fill in the envelope addresses then click Options...
Envelope Options tab:
Set Envelope size to "Size 6 3/4" -- this is a Word size, not a custom form size
Printing Options tab:
Select Face up, and here's the voodoo: lie about the feed method
Select the Feed method showing the left edge of the envelope down and the top edge to the left. In my version this is the 2nd picture from the right. It appears to be the default, so people who don't read-the-nice-manual probably wouldn't have this problem. Anyway the way it shows the envelope being fed is NOT what you actually do; physically you feed the envelopes face up, flap open toward you as the manual says.
Click Print, and then say whatever words come to mind when it works.
Thanks very much for your responses!