I can't say I've tried it yet, but if you were to set up your document with a letter, envelope, letter, envelope then try to print it, your printer (or any sensible printer) should start printing the letter (assuming letter is the printer's default and it's loaded), then prompt you to change to envelope, (which you do and press enter on the printer), then prompt for the letter... etc. If it doesn't, bug Dell to get a firmware upgrade for the printer.
Well, I'm not really interested in buying a product only to find that I wil lhave to beat my head on a wall until the the manufacture notices me and fixes it.
I guess I'll just have to wait for finished product which includes good firmware and drivers.
Oops, I somehow was thinking you already had a 3100cn. My bad.
=8o)
I know the Epson (B&W) Actionlaser 1500 I've had for some 10 years has had no problems switching between letter and envelope. Actually, I do it on a semi-regular basis. I know the HP printers are the same way. I don't see why the Dells wouldn't be, but, I don't have the DTP applications here to test something like that out, (and I despise Word, but that's a different topic.)
Perhaps if someone else could try this out for us, either on a 3000 or a 3100... (hint hint!)
hope it's not too late. As a brandnew owner of a 3100cn i just tested the thing with different papers and envelopes: It works fine, you just have to announce different papers in the text program for the different pages. I tried with Lotus WordPro but it should work with M$, too...
I like the printer very much (had it about a week), but I am having the problem with wrinkling envelopes. I called tech support today, and they told me they would send me a brand new printer. Not looking forward to getting a new one, and setting it all up again (took me a couple of hours the first time), I asked if there was an easier way. They then offered to send a tech out to replace the transport something or other, saying that it was defective. I chose that option, and now am waiting for the tech to call to set up the appointment to replace the part. I have a feeling, though, that there is some adjustment that can be made to solve the problem, and that they just haven't suggested it yet.
So, bottom line, I guess is that there still seems to be a paper wrinkling problem when printing envelopes. I'll repost when I see how this turns out.
Looking forward to your post... have the same problem, but don't print enough envelopes to bother with it... keep us posted. What type of envelopes do you use... weight etc. thanks.
On my Epson Actionlaser when I print envelopes, the envelope will sometimes come out a bit wrinkled and the adhesive strip, (not the peel and stick kind), will be semi-stuck to the envelope. I attribute this to the fact an envelope is going through a laser printer. The heat and humidity and bending of the envelope wrinkles it a bit. Now this is not necessarily a serious problem. The envelopes normally flatten out with your hand. (These are normal #10 envelopes.) Try using the self-adhesive (peel-and-stick flap) kind and see if you get the same problem.
A Dell (BancTec, actually) technician came to my home and replaced the vertical transport assembly. It didn't fix the problem. That tech thought the problem was the fuser. He was here over an hour, talking on the phone with Dell, waiting on hold (yes, apparently, their field techs - whom I assume their paying based on time - wait on hold, too). Ultimately, he left, saying they would contact me when they had the fuser. He left a pair of scratches on the brand new piece of furniture I purchased expressly for this printer.
The second tech came on Friday, with "a myriad" of new parts to install, to see if any would fix the problem. He installed the new fuser, and a few other things, none of which fixed the problem. He was here about an hour, and talked to Dell on the phone. They are going to send me a new printer. No scratches this time.
So, after a total of over an hour on the phone, plus well over two hours of technicians invading my home (politely, but taking my time nonetheless), I am no closer to a solution. And what is most surprising to me is that they act like they've never heard of this problem, despite numerous people posting here and calling tech support about it. You'd think they would have a central records center, where information about recurring problems is collected, and solutions are recorded.
I'll repost when the new printer arrives (which will require another hour or more of my time to unpack, set up, and then pack up and send back the old one). If it still has this problem, I'm going to be plenty upset.
The Peel and Stick usually have a a piece of waxed paper of the "stick" part, so I don't see how it could gum up the works. Actually I've been using both types in my printer and I don't think I've ever had a problem with it. (Mind you, again, mine is an Epson.) But if that's what the manual says, I'm sure they have a good reason for it. Just use some common sense =8o)
The thing with the forums is that it's a globaly central forum. I started posting here when I was on contract in the UK, and now I'm working in Canada. It's possible they have different tech databases for each region, but very similar (if not the same) products worldwide.
Jarod997
16 Posts
0
March 10th, 2005 08:00
CarlUman
6 Posts
0
March 10th, 2005 12:00
Jarod997
16 Posts
0
March 10th, 2005 15:00
Oops, I somehow was thinking you already had a 3100cn. My bad.
=8o)
I know the Epson (B&W) Actionlaser 1500 I've had for some 10 years has had no problems switching between letter and envelope. Actually, I do it on a semi-regular basis. I know the HP printers are the same way. I don't see why the Dells wouldn't be, but, I don't have the DTP applications here to test something like that out, (and I despise Word, but that's a different topic.)
Perhaps if someone else could try this out for us, either on a 3000 or a 3100... (hint hint!)
CarlUman
6 Posts
0
March 11th, 2005 19:00
dja-it
3 Posts
0
March 23rd, 2005 09:00
Hi CarlUman,
hope it's not too late. As a brandnew owner of a 3100cn i just tested the thing with different papers and envelopes: It works fine, you just have to announce different papers in the text program for the different pages. I tried with Lotus WordPro but it should work with M$, too...
Regards
Dirk
jimconway
32 Posts
0
March 29th, 2005 00:00
billybobsand
67 Posts
0
March 29th, 2005 00:00
Looking forward to your post... have the same problem, but don't print enough envelopes to bother with it... keep us posted. What type of envelopes do you use... weight etc. thanks.
Billybob
Jarod997
16 Posts
0
March 29th, 2005 16:00
On my Epson Actionlaser when I print envelopes, the envelope will sometimes come out a bit wrinkled and the adhesive strip, (not the peel and stick kind), will be semi-stuck to the envelope. I attribute this to the fact an envelope is going through a laser printer. The heat and humidity and bending of the envelope wrinkles it a bit. Now this is not necessarily a serious problem. The envelopes normally flatten out with your hand. (These are normal #10 envelopes.) Try using the self-adhesive (peel-and-stick flap) kind and see if you get the same problem.
Paul
billybobsand
67 Posts
0
March 29th, 2005 16:00
Somewhere in one of the 3100 manuals I saw a note saying not to use the peel and stick envelopes... something about gumming up the works.
Billybob
jimconway
32 Posts
0
April 11th, 2005 16:00
As an update . . .
A Dell (BancTec, actually) technician came to my home and replaced the vertical transport assembly. It didn't fix the problem. That tech thought the problem was the fuser. He was here over an hour, talking on the phone with Dell, waiting on hold (yes, apparently, their field techs - whom I assume their paying based on time - wait on hold, too). Ultimately, he left, saying they would contact me when they had the fuser. He left a pair of scratches on the brand new piece of furniture I purchased expressly for this printer.
The second tech came on Friday, with "a myriad" of new parts to install, to see if any would fix the problem. He installed the new fuser, and a few other things, none of which fixed the problem. He was here about an hour, and talked to Dell on the phone. They are going to send me a new printer. No scratches this time.
So, after a total of over an hour on the phone, plus well over two hours of technicians invading my home (politely, but taking my time nonetheless), I am no closer to a solution. And what is most surprising to me is that they act like they've never heard of this problem, despite numerous people posting here and calling tech support about it. You'd think they would have a central records center, where information about recurring problems is collected, and solutions are recorded.
I'll repost when the new printer arrives (which will require another hour or more of my time to unpack, set up, and then pack up and send back the old one). If it still has this problem, I'm going to be plenty upset.
Jim
Jarod997
16 Posts
0
April 11th, 2005 17:00
Jarod997
16 Posts
0
April 11th, 2005 17:00
The thing with the forums is that it's a globaly central forum. I started posting here when I was on contract in the UK, and now I'm working in Canada. It's possible they have different tech databases for each region, but very similar (if not the same) products worldwide.
Frusterating innit?