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22118
July 30th, 2008 14:00
3110 3115 Glossy Paper issues
Trying to print some brochures. I have HP Brochure paper. 44lb glossy.
Most pages print fine. But the pages that are 100% color have an issue mostly down the right side of the page where the toner won't stick to the paper. It gets blotchy, and almost "crispy". I find the missing toner on the back side of the following pages.
I haven't tried the MATTE version of this paper.
I have also tried HP Photo Paper 52lb Matte. Same problem.
I have tried both a 3110cn and a 3115cn. Both have the exact same issue in the same spots.
Any suggestions for paper, or am I asking to much of this printer?
This is NOT the normal use for this device, but I do have a Sharp Color copier to replace that will need to do this type of printing occasionally. I was thinking I might be able to get by with another 3115 for that. (low production).
Thanks
Dennis
S1nned
10 Posts
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August 6th, 2008 16:00
patrickrick
1 Message
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August 7th, 2009 13:00
I am experiencing the identical problem with my 3110. I am using HP Color Laser Presentation Paper,glossy, 34 pound. Smudging is always seen on the left side and corresponding reverse side on the left if one is facing the control panel. I am anxious to learn if this a paper selection problem or a cleaning maintenance issue.
Friar John Mary
5 Posts
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April 21st, 2012 07:00
Ave Maria!
I had the same problem with our 3130CN and thought it was because I was using "inkjet" glossy paper. Color photos came out looking normal except with blank sections and smears, as if the toner was not sticking. A few sheets would need to be run through to clear out the residual toner. Tried all sorts of settings and paper types. Ordered some "laser" glossy paper and a few came out ok, but then the same problem happened.
SOLUTION: Change the paper type setting not only in your software's print dialog, but also at the printer itself on the console. Inkjet or laser glossy paper now work fine.
MENU > TRAY SETTINGS > TRAY 1 > PAPER TYPE > COATED
Change back to PLAIN when finished.
JMJ,
Friar John Mary