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November 17th, 2010 13:00

3115cn, setting to print in black only

I have a Dell 3115cn that refuses to print anything at all unless I replace the cyan toner cartridge.  I do not want to replace the cyan toner cartridge ($100).  I do not print in color at all.  I just want to print in black and white while still being able to copy, scan, and fax.  I have set it to non-dell toner, but that has not corrected the problem.  I have set all of my computers individually to print in black only, but that has not corrected the problem, the printer insists that I replace the cyan toner cartridge before it will do ANYTHING.  There must be a way to set this printer (on the printer itself) to print in black and white only.  Thank you for your help. 

1 Message

September 3rd, 2018 12:00

Did you get this to work?  I have mine set to non Dell and all black but it didn't work.  It's a 3115cn

4 Posts

February 5th, 2021 10:00

This 'solution' doesn't work.  Non Dell Toner does nothing regarding an empty toner cartridge.

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