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October 21st, 2008 17:00

922 Printer won't delete a file

I printed a pdf successfully, but received an error message. The queue failed to clear and the status of that pdf file has been "deleting" for several hours. Have clicked on "cancel" document to no avail. Any ideas?

Thanks.

October 21st, 2008 19:00

Turn off the printer reboot system and see if que is still occupied, then try to clear it.

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October 21st, 2008 21:00

Open notepad.

 

Copy and paste this into notepad


 

net stop spooler
del %systemroot%\system32\spool\printers\*.shd
del %systemroot%\system32\spool\printers\*.spl
net start spooler

 


Save as

 

DeletePrintJobs.cmd


double click on it.

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